Operations Intern, Spring 2025

SCOPE OF INTERN SERVICE: The Spring 2025 Operations Intern will work with the operations team to provide operational support within the Louisville office, including assistance with administrative tasks, logistics coordination, office safety and security management, inventory supervisions, and other operational tasks and related duties.

This is an unpaid internship position that requires a minimum commitment of 10 hours a week for at least three months.

LEARNING OBJECTIVES

• Gain exposure to interacting with diverse communities, cultures, and backgrounds.
• Deepen understanding of the unique barriers, challenges, and assets of the refugee and immigrant communities.
• Gain industry knowledge of the U.S. refugee resettlement program and its core services.
• Gain experience in working with clients to support their goals.

RESPONSIBILITIES

• Support the Administrative Assistant with managing reception materials, answering client questions, and direct requests to appropriate staff members.
• Assist with liaising with office and equipment maintenance providers and other external parties as needed to support office operations.
• Check out IRC staff and clients completing "shopping" visits to Contributions-In-Kind (CIK) stock room.
• Support in managing all incoming, existing, and outgoing inventory items, including data entry, recording client distributions, and stocking inbound donations. Conduct weekly vehicle inspections according to checklist.
• Data entry of inventory counts into Excel, Sortly, and other platforms.
• Comply with all policies, procedures, and protocols.
• Other duties as assigned.

REQUIREMENTS

• Must be a current undergraduate student, graduate student, or less than 12 months past graduation.
• Access to a personal vehicle/reliable transportation; IRC Louisville cannot support securing transportation or housing for interns.
• Candidates must be a U.S. citizen or must have active and compliant visas and work authorization status in the United States (the IRC must not be represented as a sponsor or host in any application, filing, or other context for an intern).
• Must be able to lift and carry items up to 50 pounds.
• Primary availability during IRC business hours (M-F; 9:00 AM - 5:00 PM).
• Ability to handle sensitive client information confidentially.
• Strong intercultural communication skills, including demonstrated ability to work effectively with people from diverse backgrounds and across language barriers.
• Ability to work independently and as a part of a team
• Comfortable with Microsoft Excel and willingness to learn to use new software for data entry.
• Adherence to IRC volunteer/intern and workplace policies
• Fluent in English, both spoken and written; Spanish language skills a plus.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.