Aging Care Manager 2 - Assessments Unit

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

GENERAL PURPOSE
The Aging Care Manager 2 - Assessments position develops care plans for older adult clients through a county Area Agency on Aging program.

SUPERVISION RECEIVED
This position reports directly to the Aging Care Management Supervisor.

SUPERVISION EXERCISED
This position does not exercise supervision over other functions.

ESSENTIAL DUTIES OF THE POSITION
Performs Functional Eligibility Determinations as per State Program requirements for home and community based services and nursing facility placement.

Completes appropriate assessment via face-to-face contact with consumer.

Obtains medical, psychological and/or psychiatric data necessary to determine consumer membership in pre-admission assessment program (OBRA) exceptions from screening process and/or appropriateness of nursing home placement.

Completes Functional Eligibility Determination and forwards necessary data to appropriate State program offices for OBRA consumers; communicates determination to OPTIONS consumers.

Completes assessments for Personal Care Home subsidy as per State requirements and assists eligible consumers in obtaining the subsidy.

Completes assessments in the State-mandated electronic information system using remote access technology. Maintains paper files of supporting documentation.

Maintains liaison with area hospitals, nursing homes, and agencies to expedite information, paper and consumer flow.

Attends and participates in consumer appeal hearings regarding Functional Eligibility Determination as appointed.

Participates in unit meetings, supervisory conferences and training/in-service programs as scheduled, either locally or out of town.

Participates and completes all required yearly assessor certification trainings.

Serves as a resource for other agencies or community organizations concerned with the human services needs of the community as appropriate.

As requested, undertakes necessary training and serves as backup Older Adults Protective Services worker for on-call purposes.

Counsels consumers about alternatives in the community.

Works with consumers to locate housing if necessary.

Works with discharge planners in skilled nursing facilities.

Functions as consumer's advocate.

Completes Needs Assessment Tool, writes care plans based upon previously assessed consumer needs, and performs reassessments as per State requirements.

Provides care management service to older adults on assigned caseload.

Authorizes in-home services provided by Agency's subcontractors. Follows up with consumer and/or providers to determine that service delivery has begun or is scheduled to begin as planned. As requested, reviews provider invoices to ensure proper service delivery.

Makes appropriate and timely entries in consumer's case record as maintained in the Area Agency on Aging data system (SAMS) and paper files. Such information includes identifying information, care enrollments, service plans, service orders, actions, and journal entries.

Obtains and reviews income and asset information regarding consumer and sets a cost-share amount as per State requirements when initial service plan is developed and at annual reassessment.

Makes referrals to other agencies offering services needed by consumer.

Cooperates with staff of other Divisions of the Department of Human Services and community agencies in the provision of service to shared consumers when appropriate. Care manager may be lead worker for a consumer and/or facility with other categorical needs or services.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE - Six months as an Aging Care Manager 1 or a County Caseworker 1; OR

Successful completion of the County Social Casework Intern program; OR

Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; OR

An equivalent combination of experience and training.

This position requires 12 semester credit hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator's license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of social casework principles and methods.

Knowledge of the availability of community support services for the benefit of older adults.

Knowledge of current social, economic, and health problems and community resources as related to older adults.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of individual and group behavior and ways of working effectively with older adults who have social, economic, emotional, and/or health problems.

Skill in the development of care plans to address the needs of older adults.

Ability to establish and maintain effective working relationships with clients, other members of the staff, outside agencies and institutions, and the general public.

Ability to plan and organize work, prepare adequate records and reports, set priorities and maintain a caseload of older clients in an effective manner.

Ability to interpret laws and regulations.

Ability to understand and accept the needs and rights of others and to work with older adults who are physically or emotionally disabled or economically disadvantaged.

Ability to work effectively with older adults and aid them to grow in the constructive use of their potential in adjusting to their specific problems.

Ability to clearly express ideas verbally, and in writing.

Ability to maintain confidentiality at all times.

Ability to act in a professional manner at all times.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: HUMAN SERVICES
PAY GRADE: PS-35
UNION STATUS: PSSU

Updated January 2024