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Who are we?
Equinix is the world's digital infrastructure company, operating over 260data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary We are seeking a seasoned and visionary Director of Global Employee Engagement to lead, inspire, and innovate across our extensive volunteer and employee engagement programs. This role champions the design and execution of strategies that enhance belonging, well-being, and cultural alignment, while also driving measurable business outcomes. The ideal candidate will have a proven track record in strategic planning, stakeholder management, and employee experience, along with the ability to navigate complexity with empathy and clarity. Responsibilities People Management
Set functional and developmental objectives for immediate team members and their staff Provide leadership for a team of 850+ Equinix volunteers and volunteer leaders, fostering collaboration across WeAreEquinix and Equinix Employee Connection Networks (EECNs) globally Cultivate an inclusive team environment by demonstrating empathy, providing clarity during times of change and ambiguity, and fostering collaboration
Impact & Measurement
Define and track key engagement metrics (KPIs) to evaluate the impact of initiatives and programs Present data-driven findings and actionable recommendations to leadership, focusing on continuous improvement
Planning
Lead the global WeAreEquinix (WRE) and EECN strategies to foster belonging, well-being, and alignment with enterprise goals Provide input into strategic planning for regional and local WRE/EECN employee engagement initiatives Secure annual program budgets and oversee cross-functional initiatives for measurable business impact Partner with HR Strategy and Data teams to evolve the narrative on employee engagement and its contribution to retention Collaborate with HR Regional and Functional Leaders to identify engagement challenges and prioritize areas for improvement Showcase engagement channels as accelerators for adopting transformative initiatives and navigating change Develop and execute a global volunteer recognition program and pilot initiatives aligned with talent strategies, such as career advocacy programs
Stakeholder Management
Partner with key stakeholders across DIB, Community Impact, Well-being, Sustainability, Corporate Real Estate, Business Operations, HR, and more Build and maintain strong relationships with internal global stakeholders to enable local employee leadership Act as the global liaison for employee engagement, collaborating across business departments Participate in program governance to align and drive synergies across Community & Belonging programs Collaborate with WRE and EECN global, regional, and local executive sponsors to ensure program success and continuous improvement
Communications & Listening Strategy
Design and execute a storytelling strategy that highlights the impact of local and regional teams, amplifying awareness through diverse communication channels Challenge and guide the team to strike the right balance in communication volume, frequency, and content Coach leaders to implement listening strategies through WRE and EECNs to build trust and foster community engagement
Program Delivery
Develop and deliver Equinix's global volunteer value proposition Oversee the delivery of companywide strategic programs, ensuring alignment with volunteer and engagement goals Address volunteer challenges promptly and effectively, ensuring programs enhance belonging and purpose Provide guidance on global employee engagement tools and platforms (e.g., Hub site, calendar, Yammer, social media) Integrate engagement programs into onboarding processes globally, regionally, and locally
Risk Management
Serve as the escalation point for complex issues within the team Encourage lateral thinking and thorough analysis to achieve resolutions Refer and escalate issues outside the team as needed
Key Competencies
Collaborative leader with a passion for people and a demonstrated ability to build relationships across all organizational levels Strategic and creative thinker with a growth mindset and a focus on measurable outcomes Empathetic leader skilled in navigating ambiguity and providing clarity during change Proficient in leveraging technology to enhance engagement and innovation Results-driven with a proven ability to deliver impactful programs
Qualifications
10+ years of relevant experience, with a strong emphasis on employee engagement, strategic planning, and program delivery Bachelor's degree required; advanced degree preferred Expertise in data-driven decision-making, stakeholder management, and communications strategy
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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Equinix
Dec 19, 2024