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Senior Manager - eCommerce Product Manager

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Minnesota, Minneapolis
Dec 26, 2024

Senior Manager, eCommerce Product Manager, Cognizant Consulting

Manufacturing & Logistics

Remote, USA

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

COGNIZANT CONSULTING

Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we're growing!

The Role

Our Manufacturing group is looking for a Sr. eCommerce Product Manager to join our journey. We're looking for someone who is [2-3 ATTRIBUTES OF ROLE]. As a member of our team, you will be responsible for helping enterprise clients reimagine their digital transformation journey.

The successful candidate will be responsible for advisory, product strategy, designing, implementing, and enhancing B2B e-commerce solutions, ensuring the timely delivery of high-quality product.

We're looking for Senior Consulting Managers who can deliver within Cognizant's Five Pillars of Consulting Excellence, which are: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. At the Senior Manager/Associate Director Level, this means overseeing advisory consulting engagements, being a trusted advisor to clients, establishing oneself as a thought leader in your field, solving complex problems, consultatively working with a client to achieve business goals, driving contributions to offerings and innovations, and serving as a people leader, guiding multiple teams as they work to transform a client and the world. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!

Responsibilities

  • Product Design and Build for an Enterprise B2B Commerce platform tailored to client specific requirements.
  • Facilitate the Product Strategy and Roadmap discussion with business team and leadership team.
  • Gather business requirements, translate them into functional, integration & technical specifications, and develop use cases/stories.
  • Configure and customize Salesforce B2B Commerce or similar SaaS vendor platform, including product catalog, price books, and user roles.
  • Integrate Industry leading B2B Commerce vendor platforms with any CMS platforms, other Salesforce products, SAP ERP systems, and external 3rd Party applications
  • Provide expert guidance on Salesforce B2B Commerce or similar SaaS Commerce platform best practices and industry trends
  • Review and execute test plans to ensure the quality of implemented solutions adhere to the user stories developed.
  • Provide functional or technical SME guidance to the development team to resolve complex issues.
  • Exercise leadership in the development of Consulting service offerings;
  • Leverage collegial networks across Cognizant (e.g., sales, service line community, offshore delivery) and externs partners to innovate solutioning or resolve issues; and
  • Support and contribute to the establishment of thought leadership in the industry, to promote Cognizant's brand and to drive additional opportunities for Cognizant.

Qualifications

  • 12 + years of consulting, professional services, digital strategy development, advisory, or transformation programs operating in a client-facing capacity serving and leading external client engagements
  • A proven track record in a client-facing role with at least 2 of which (though ideally more) are leading digital technology team

* Experience in successfully developing and leading consultant teams in consultant tasks (e.g., planning, task structuring, analysis, solution delivery)

* Works with Cognizant account stakeholders (e.g., CPs, CRMs), technology partners (e.g., Amazon) and other business allies to identify consulting opportunities or develop winning proposals

  • Extensive experience in one of the leading B2B Commerce SaaS vendor platforms (like Salesforce, Kibo, Adobe, SAP, BigCommerce etc.)
  • Exposure to B2B Data Model and OOTB domain Capabilities within Industry leading Commerce platforms.
  • Familiarity with Salesforce/SAP/HCL Commerce/Adobe B2B Commerce or similar SaaS Commerce Platform APIs and third-party integrations
  • Good understanding of leading CMS platforms.
  • Knowledge of SAP ERP, Salesforce CRM, Sales Cloud, and Service Cloud will be a plus
  • Strong analytical, problem-solving, and communication skills
  • Bachelor's degree in a relevant business or technical discipline; MBA or Master's or advanced business degree preferred
  • Travel Required: Yes / 10-15%

* Onsite Requirements: Remote

* Personal leadership and a desire to create a culture that enables exceptional outcomes

* The embodiment of Cognizant's Core Values of: Start with a point of view; Seek data, build knowledge; Always strive, never settle; Work as one; Create conditions for everyone to thrive; Do the right thing, the right way.

Work Authorization

* Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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