Administrative Analyst

Psych-ZSFG-Adult-TRS

Full Time

83052BR

Job Summary

Under the general supervision of the DTRS Operations Manager, the Administrative Analyst works closely with the clinical and management team and is primary responsible for providing administrative and analytical support to the TRC/RTC. The incumbent will participate in collaborative efforts to maintain and execute quality clinical practice, which may involve, but is not limited to ensuring compliance, monitoring client eligibility for grants, developing reports that track patient flow, leading process improvement plans to increase quality of care and clinical care efficiency in collaboration with UCSF and Department of Public Health clinicians, and maintaining electronic medical record system. The incumbent will also provide project and purchasing support to the TRC/RTC, and will serve as backup support to the TRC/RTC front desk staff, with duties including but not limited to providing telephone coverage, managing flow of patients, ordering supplies, and processing referrals. This position requires a high level of professionalism, particularly in handling highly confidential and critical clinical information. The Administrative Analyst will embody our trauma-informed and culturally humble approach to patient care and collaboration, and will exemplify UCSF's commitment to the values of professionalism, respect, integrity, diversity and excellence.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $29.05 - $53.50 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Zuckerberg San Francisco General Hospital and Trauma Center has been an essential part of San Francisco's health care system since 1872. Since 1873, UCSF has been a partner in public health with ZSFG. UCSF/ZSFG is committed to the values of professionalism, respect, integrity, diversity and excellence. UCSF/ZSFG Trauma Recovery Center (TRC)/Rape Treatment Center (RTC) is an award-winning program that is the first of its kind in California. It is a coordinated effort between the UCSF Department of Psychiatry and Behavioral Sciences (DPBS) and the San Francisco Department of Public Health (SFDPH). It is designed to help victims of violent crime overcome barriers to accessing mental health treatment, health care, and legal resources in the acute aftermath of trauma. Populations served include acute survivors of sexual assault, recent victims of violent crime, asylum-seeking and refugee survivors of torture and gender-based persecution in their countries of origin, and those who incur traumatic brain injury.

Required Qualifications

• Bachelor's degree in related area and minimum one year of experience or equivalent experience / training.
• Ability to use sound judgment in responding to issues and concerns.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Working knowledge of common organization-specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.
• Demonstrated ability to work in high stress, fast-paced, high-volume area, and work well with deadlines and under pressure. Ability to follow oral and written instructions accurately; detail oriented.
• Excellent computer skills using standard PC software (MS Word, Excel, and/or Access)
• Ability to use high-level discretion and maintain confidentiality
• Demonstrated ability to work cooperatively and communicate effectively with others
• High degree of commitment and flexibility, ability to work independently and collaboratively

Preferred Qualifications

• Bilingual in Spanish

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004263 ADMIN OFCR 2 CX

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Zuckerberg San Francisco General (ZSFG)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday, 8am - 5pm