People + Culture Coordinator
Reports to: Director of People + Culture, position is non-exempt
WHO WE ARE
Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.
Nestled in the heart of Pioneer Square, Hotel Westland is poised to make its grand debut in early 2025, inviting guests to immerse themselves in the breathtaking renaissance of the RailSpur District. This historic building, originally constructed in 1907 as the Manufacturers Exchange Building, built of sturdy brick and heavy timber is a testament to the craft of the hands that built it - merging and weaving the historic narratives of the great continental railways and the bustling seaport of Seattle. This soon to be iconic 120 room boutique houses three distinct food & beverage outlets, elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Seattle's rich legacy and knack for innovation through thoughtful touches from local businesses and artisans. The RailSpur development links the history of Pioneer Square with Seattle's posture towards progress and purpose, all converging and connecting in Seattle's first neighborhood.
The hotel is managed by Aparium Hotel Group. Founded in 2011, Aparium is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings and was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. Recognized by Travel + Leisure World's Best Awards as a leading hotel brand, Aparium is known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE
Your past experiences and genuine care for others has drawn you to a career centered around people. Because you are fun and traditional work environments bore you to tears, hospitality chose you. You believe that being an impactful HR professional is just as much an art, as it is a science. You are learning that not all remedies can be outlined in a policy or noted in a handbook. You see yourself as a trusted resource for the team and a resounding partner for the business. You understand that you can play a powerful role in supporting the business and lives of the associates by serving as the glue for the HR department, acing the day-to-day tasks and maintaining the systems and processes to support the team. You enjoy the challenge of being relied on as the Director of People + Culture's right-hand. You continually look for ways to partner with your counterparts throughout the hotel to better support the business from the inside out.
THE ROLE
As an HR professional you will live and breathe the company's culture pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all associates. The position will ensure execution of proven practices and programs, ensuring associates feel recognized, valued, and supported. This position supports all areas of the hotel as a trusted advisor and sounding board for associates. If positivity, self-sufficiency, and attentiveness are not your main attributes, this is not the position for you.
WHAT YOU WILL DO
- Uphold and act as a role model for the company's principles of People, Place, and Character, embodying values that drive collaboration, intuitive service, and translocal hospitality to guests and your co-workers
- Demonstrate a desire and ability to gain an understanding of all departments, knowing that the more you understand the business, the better you can partner in its success
- Ensure People + Culture processes and practices are kept up to date, on track, and running smoothly, including HRIS systems, administrative responsibilities, recruitment flow, tracking learning events, timely responses to phone calls and email
- Be the primary caretaker for associate benefit needs, including new hire automated onboarding, benefits open enrollment and audits, COBRA administration, eligibility audits and associate benefit questions
- Assist with the recruitment process by coordinating job requisitions, creating job postings, corresponding with applicants, interviewing, preparing offer letters, monitoring background checks, coordinating and co-facilitating orientation, and processing new hire paperwork
- Be an associate's guide to understanding workers' compensation practices and reporting, LOA administration practice, timely and accurate unemployment response and reporting, questions regarding paycheck administration, time and attendance expectations and sound interpretation of the associate handbook
- Regularly "nudge" hotel leaders to ensure follow through in achieving recruitment processes, policy rollouts and acknowledgements, other key deliverables, and their support and leadership at internal celebrations
- Communicate to hotel teams via multiple channels including email, word of mouth, fliers, chalkboards, bulletin boards, Outlook invites, etc.; ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible
- Be cool and calm like a duck on water while balancing the coordination of multiple tasks, projects and deadlines, while still extending a warm, professional, and timely assistance to associates with walk-in or pop-up requests, know when to reprioritize
- Play an active role within hotel committees, meetings, activations and crunch response opportunities, including helping drive philanthropic, safety, environmental, wellness, community involvement, and other initiatives
- Achieve your responsibilities without direct supervision and make sound decisions that represent accurate information, a flair for detail, and show due diligence in fact finding
- Know how to keep a secret by maintaining confidentiality and discretion pertaining to associate information and sensitive matters
- Achieve expert knowledge and practice of departmental policies, service procedures and standards, and be willing to receive other responsibilities and request for assistance in other departments as requested by a hotel leader
POSITION REQUIREMENTS
- Proven experience in an HR or administrative role
- Fundamental knowledge of Title VII, ADEA, FLSA, ADA, OSHA and FMLA
- Ability to navigate computer systems, including Microsoft Office, HRIS, Slack and timekeeping systems
- Ability to demonstrate knowledge and use of social media platforms such as Instagram, TikTok, Facebook, and LinkedIn platforms
- Adaptable interpersonal skills to communicate effectively with all associates, regardless of role
- Professional proficiency in the English language, including reading, writing and verbal communication, ability to speak a second language is a plus
- Ability to work Tuesday through Saturday during standard daytime office hours on-site, while maintaining the flexibility to occasionally adjust schedule to meet the needs of the team and associates
- Ability to work at a computer for the majority of an 8-hour shift, up to 40 hours a week
- Ability to lift up to 15 pounds on a regular basis
WHAT'S IN IT FOR YOU
- $26.00 hourly rate
- Paid Vacation, Sick Time and Holidays
- Medical, Dental, Vision, and Pet Insurance
- Employer Paid Basic Life and AD&D
- 401(k) Retirement Plan with employer match
- Paid time off to volunteer for the causes you care about in your community
- Strong sense of belonging through diversity, equity, and inclusion
As an equal opportunity employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve. Aparium is an E-Verify employer.
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Aparium Hotel Group
paid time off, sick time, 401(k), retirement plan
Jan 02, 2025