Transportation Analyst
Location:
Santa Ana, CA
Schedule:
4 days onsite / 1 remote
Rate:$27.00 - $31.00/hr
Summary:
Under the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with Samsung products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation analyst ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.
Qualifications:
* Bachelors or higher
* 4~6 years of experience
* Data analytical skill
* Transportation experience
* Excel skills
* Load Planning/Order Management experience is a plus.
* Knowledge of Transportation Management Systems and Warehouse Management Systems.
* Strong Excel proficiency and skills.
* Excellent written and verbal communication skills.
* Ability to work well in teams and work with remote teammates.
* Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
* Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
* Typically has general knowledge of logistics operations related to employees specific area of work, and knowledge of overall logistics operations.
* Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
* Ability to work extended periods of time in an open office environment
Responsibilities:
* Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
* Background and experience in key functions of the Supply Chain - including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
* Ability to create dynamic reporting for key measurable and performance tracking.
* Ability to identify process improvements with attention to detail.
* Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
* Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
* Work directly with 3PLs to resolve customer complaints and issues.
* Documenting and data collection for supporting departments/activities
* Ability to make decisions based on cost and service drivers to better serve the organization.
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.