Coordinator of Student Transition and Engagement

Are you ready to make an impact? At North Carolina Central University ( NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.
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The University College is designed to provide consistent, high-quality and appropriate academic advising, monitoring, mentoring, nurturing and coaching to ensure students' academic and personal success.

This is a professional, non-instructional position supporting University College. Reporting to the Dean of University College, this position will provide direction in the development, coordination, and administration of the Aspiring Eagles Academy program.

A strong record of creative problem solving, including strategic thinking and planning, is required. Exceptional interpersonal and written communication skills.Ability to perform in a high degree of judgment, diplomacy, and discretion and to make difficult and timely decisions with integrity. Proficiency with the EAB Navigate platform is desired.

Ability to work collaboratively with students, colleagues, and families to support undergraduate students through difficult and complicated situations. Experience managing student crises effectively and collaboratively. Demonstrated success supporting students from historically underrepresented and/or minoritized backgrounds is required. Skills, knowledge and experience specifically focused on the needs of students of color, first-generation college students, LGBTQ students, international students, students from diverse faith communities is preferred. Ability to use technology in the delivery of services and case management; agility and familiarity with latest software, database systems, computer literacy.Strong teamwork and conflict resolution skills.

This position requires a Master's degree or advanced degree and a minimum of three years of relevant experience in college administration, event planning, and program development; or an equivalent combination of relevant education and/or experience. Experience at a four-year institution is preferred.

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North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Facilitate training on the EAB Navigate platform, train all users, design reports and outputs, efficient data management, and work with vendors to oversee continuous upgrading of capabilities. Communicate on behalf of the Program Director and/or the Dean with University stakeholders.

Develop, plan, coordinate, implement and evaluate a variety of seminars and programs. Assist in research and development for new program initiatives and take leadership for continual improvements to existing programs. Oversee all facets of customer service to ensure high quality. Work with staff to distribute event management for various programs including budget setting and management, planning and production timelines, speaker recruitment and hospitality, registrations, scheduling, provider contracts, on-site management, and event evaluation. Develop and maintain accurate and confidential records systems to monitor background checks, minors' training, driving records, biographical data sheets, and personal biographical statements and photos.

Share in the unit's student recruitment activities, including visiting schools and organizations in the state of North Carolina; maintain records of contacts and visit dates; periodically follow up with contacts to maintain cordial relations. Work with the year-round staff to manage the application process, keeping meticulous records and ensuring that applicant follow-up occurs. Manage the "back end" of the admissions process, making decisions regarding students' program admission and students' course placement; develop and manage office systems to produce weekly statistics, analyze admissions and enrollment trends, and track the payment of deposits and final payments; conduct follow-up activity to secure missing payments. Assist the Administrative Associate in responding to requests for accommodations under the ADA.

In consultation with Marketing Specialist in developing marketing materials and contracting with designers and printers. Develop and manage a comprehensive publicity strategy for the Aspiring Eagles Academy program to include marketing strategies, analysis of enrollment trends, development of mailing lists, design and publication of various marketing materials. Develop recruitment strategies and work with year-round staff and Office of Undergraduate Admissions to plan their domestic recruitment trips. Oversee the development and annual revision of the unit's web page.

Assist the Aspiring Eagles Academy Director in recruiting and hiring the unit's year-round staff. Mentor and supervise the year-round staff. Direct and lead the annual recruitment and hiring process for summer staff, including Resident Assistants, Peer Mentors, transportation, academic coaches, teaching associates, writing tutors, coordinators, and participant supervisors. Maintain liaison with internal and external educational and professional organizations to explore new program initiatives for Aspiring Eagles Academy and University College. Provide administrative assistance to support accomplishment of program objectives and effective office operations.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal and sex offender background checks.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more: