Security Operation Center (SOC) Tier 1 Analyst
The Security Operations Center is responsible for providing 24/7, 365 monitoring, detection, and response capabilities for Comerica. This includes event, cloud security, and DLP monitoring, as well as a role in the incident response process. The Tier 1 SOC analyst primarily serves as the initial triage and investigation point for the SOC and would escalate incidents on an as needed basis.
The Tier 1 Security Operation Center (SOC) Analyst is responsible for proactively monitoring and performing initial triage/investigation of security incidents and alerts to identify any malicious activity. Besides the initial triage and investigation, Tier 1 Analysts are expected to escalate security incidents according to defined escalation policies to Tier 2, Tier 3, and SOC leadership for further investigation/response.
Position Responsibilities:
SOC Analysis
- Monitor security incidents for, endpoints, network, and cloud domains, being generated by the SIEM tool and ticketing system.
- Initial triage and investigation of incidents assigned through the ticketing system, following established playbooks for specific incident types.
- Respond, mitigate, and eradicate security threats, with guidance from Tier 2, Tier 3 analysts, as well as SOC leadership.
Documentation and Support
- Provide consistent and quality documentation of actions taken to triage/investigate incidents.
- Assist senior staff in development of documentation/knowledge management articles for the SOC.
- Handle sensitive information in accordance with the Corporate Information Protection Policy.
- Collaborate with other Engineering and Operations teams to troubleshoot, respond, and improve detection capabilities.
Position Qualifications:
- Bachelor's degree from an accredited univiersity in Computer Science, Engineering, Information systems, or Cyber Security or equivalent degree OR High School/GED with 2 years relevant or transferable experience
- 2 years of transferable and/or relevant work experience
- 1 year of experience using various operating systems and industry standard monitoring, logging, alerting and investigation processes
Licenses/Certifications:
- Foundational Cybersecurity/IT certifications (e.g., CompTIA Network+, CompTIA Security+, GCIA, GCIH, GREM, or GPEN) preferred
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Jan 07, 2025