Fiduciary Strategy Manager
Ideate and create actionable plans to improve the overall trust organization and serve as a visionary for the trust organization to help set the strategic direction. Identify and implement process improvement opportunities across the organization to ensure operational efficiency and risk reduction through regular audits/assessments/reviews of operational processes and operating norms.
Position Responsibilities:
Fiduciary Strategy & Execution
- Serve as primary point of contact for resources from the SLOD and TLOD for any regulatory or compliance-related inquiries, changing regulations, or audits to help prioritize, structure, and execute efficient and timely responses / changes needed within trust.
- Provide oversite and reporting on the Regulation 9 Reviews being completed as well as Account Reviews to drive compliance for the organization.
- Develop and implement process excellence initiatives across the trust organization focused on continuous improvement of workflows.
- Establish effective communication and collaboration with other departments (relationship management, private wealth, risk, and investment teams) to ensure efficient, cohesive, non-duplicative, and compliant processes.
- Provide insights and recommendations to senior management on process improvement practices.
- Oversee the execution of day-to-day risk mitigation and process improvement initiatives / tasks, providing guidance and support to trust advisors and operational teams. Provide expertise and support for complex process improvement issues.
- Correspond directly with risk and compliance resources to determine the best way to stay ahead of changing regulations as well as push risk and compliance best practices throughout the trust organization.
- Evaluate current use of technology and systems to identify opportunities for enhanced operational processes and improve efficiency.
- Assist with correspondence with external auditors and regulators to set the standard of fiduciary risk and compliance excellence.
Fiduciary Strategy & Planning
- Participate in strategic planning sessions, providing insights and recommendations.
- Monitor and report on key performance indicators related to performance of the organization and overall fiduciary excellence of the trust organization.
- Monitor industry trends and developments to ensure relationship management and operational execution stays ahead of the rest of the market.
Leadership and Management
- Develop and implement training programs for Fiduciary Strategy staff and other trust personnel to mitigate risk and improve operational processes.
- Foster a culture of prudent risk management and excellence in process improvement practices across the trust organization.
- Provide training and support to staff on process improvement methodologies and best practices.
Position Qualifications:
- Bachelor's degree from an accredited university in Business Administration, Technology, Finance, Accounting, Management, or Trust Administration
- 7 years of experience within the financial services industry, with a focus in the areas of trust administration, operations, technology, project management and / or strategic planning
- 7 years supervisory experience leading teams that may be geographically dispersed.
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Jan 10, 2025