Certified Medical Assistant

Certified Medical Assistant

Job Responsibilities
Patient Contact/Care: 85%

• Conducts thorough and timely pre-visit planning for each encounter according to standards.
• Prepares for each visit according to the pre-visit plan.
• Assists with psychiatric or medical needs as they arise: performs EKGs, makes same day referrals to medical, lab follow up and hospital transfers, or other.
• Interviews patients, checks vital signs, performs assessments appropriate to patient age and visit type, obtains consents, prints out lab reports, hospital discharge summaries, and related documents.
• Coordinates with scribes and interpreters for each patient visit.
• Completes providers' orders as appropriate.
• Assists providers with procedures and exams.
• Administers medications and injections, including vaccines.
• Teams with other medical/nursing assistants, laboratory and nursing staff, PSR's and others to support patient care and flow.
• Contacts patients with lab results or other needs.
• Provides patient health education materials around diet, symptoms or other areas as outlined in the after visit summary and/or care plan as directed by a provider.
• Coordinates with the patient and other members of the care team to ensure patients receive assistance for medications, find transportation, or connect to community resources (food shelves, groups, shelters) as needed.

Other duties: 15%

• Maintains examining rooms/replenishes supplies/cleans instruments.
• Inventories and orders supplies.
• Actively participates in daily huddles, team meetings and other clinic initiatives.
• Participates in quality improvement projects to improve clinic flow and improve patient outcomes.

All required qualifications must be documented on application materials

Required Qualifications

• Graduate of an accredited medical assistant program and certified by the American Association of Medical Assistants (AAMA), registered by the American Medical Technologists (AMT),
• Certified Clinical Medical Assistant (CCMA) or another National Commission for Certifying Agencies (NCCA) accredited organization.
• Proficiency and interest in working with both medical and psychiatry patients in a primary care setting as part of a team.
• Proficiency in working with computerized medical records, Microsoft Word, and other software.
• Demonstrated/documented attention to detail and persistence in completing tasks.
• Demonstrated/documented ability to multi-task, organize tasks and prioritize.
• Demonstrated/documented high-level communications skills to work with patients, staff, providers, and outside agencies.
• Demonstrated/documented excellent customer service skills.
• Demonstrated/documented respectfulness and ability to work with patients and staff from diverse cultures, languages, and backgrounds.
• Demonstrated/documented capacity to work on a team and make positive contributions to the team
• Able to lift 30 lbs.
• CPR certified within 60 days of start date and continuously maintain CPR certification throughout employment.
  

Preferred Qualifications

• Fluency in Somali, Spanish or Hmong or Vietnamese or Laotian.
• Experience working in a Community Health Center or with clientele who experience many barriers to health care.

CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.

Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Pay Range: $23.47 - $27.37 per hour depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment, general working hours are Monday - Friday 7:00am - 5:30pm, with the occasional Saturday hours

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• The University offers a comprehensive benefits package that includes:
• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).