New

Customer Service Dispatcher

Staffmark Group
$19.00-$19.00
medical insurance, dental insurance, life insurance, vision insurance, paid time off, paid holidays, 401(k)
United States, California, Jurupa Valley
Jan 23, 2025
Do you have one year of customer service experience in the logistics industry? Staffmark is hiring an experienced Customer Service Dispatcher in Jurupa Valley, CA. Bring your expertise and join a team of logistics experts who will value your contributions and help you reach new heights in your career! Pay: $19 per hour 1st Shift Hours: 8 AM - 5 PM, Monday-Friday Essential Functions: Maintain accurate records of all dispatched loads, including updates on delivery times, customer interactions, and any issues that arise during the process. Serve as the first point of contact for customers, addressing inquiries and resolving issues related to shipments, delays, or service concerns. Monitor the status of shipments and provide customers with real-time updates on delivery or pick-up statuses. Resolve issues related to logistics, including delays, route changes, and customer complaints, and ensure proper follow-up. Communicate with drivers to ensure they have the necessary resources, equipment, and information for successful deliveries. Employee Benefits/Perks: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, long-term/temp-to-hire employment, opportunities for overtime, a casual dress code, and more! Qualifications: One year of related experience, strong customer service, problem-solving, and interpersonal skills, longevity in work history displayed on a resume, and ability to stand for extended periods and lift 20 pounds. Click "Apply Now" to connect with our recruiting team! The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.