Training Specialist, LMS Administration

BioMarin Pharmaceutical Inc.
United States, California, Novato
Jan 31, 2025
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. SUMMARY Effective training programs are critical in a regulated manufacturing business and this position plays an essential role in ensuring the training administration for BioMarin manufacturing and support groups are compliant with regards to GxP, regulatory and industry standards and guidelines. The Training Specialist's primary function is to ensure our learning management system is effective,efficientand functioning correctly. He or she will interact with customersin the business to perform actions in the system and resolve any system issues as needed.They will ensure customers are adequately credited for the training necessary to properly and consistently perform their functions andhelpidentify and implement processimprovements that lead to gained efficiencies and reducedcosts. This position reports through the training function within the Business Operations department and supports the Novato manufacturing site and its support groups. This position is responsible for Administrationof the Learning Management System (LMS) to ensure seamless customer experience for the users of BioMarin manufacturing and manufacturing support groups Provision of training reports in support of audit and inspection Leading or assisting department projects as needed Owning or assisting department programs as needed RESPONSIBILITIES LMS Administration Create and maintain training curricula and training items in association with customer departments/groups Assign curricula to newly hired or transferred staff Maintain paperless training credit system Data enter training records into LMS Review training records for compliance with Good Documentation Practices and manage corrections when needed Build and integrate multiple types of e-Learning trainings into the LMS Maintain creation and delivery of scheduled reports from LMS Create and deliver custom reports as requested Create, edit and archive documentation as directed by department management Additional Responsibilities Triage and process requests submitted to training team Participate in internal and external audits and inspections Reviewnew/revised procedures(SOPs) andTraining Change Requests (TCRs), provide feedback on the contentsand assess the training needs and requirements. Maintain and update Customer Service platform(ServiceNow)used to submit training team requests Support department logistics as needed Deliver trainings as applicable Interact with customers across manufacturing and support groups toaddress technical support inquiriesand distribute training-related communications Train on administrator tools and an ad-hoc and planned basis Guide/educate customers in the design of curricula and the associated implementation in the LMS to maximize efficiency and ensure consistency across learning content Improving Processes Identify and recommend process improvements Lead or support improvement projects for training systems or programs EXPERIENCE Required Skills Experience with: Effective customer service across all levels of business Administration of the LMS, preferably ComplianceWire Application of data integrity best practices in a corporate environment Use of web-based software applications Strong attention to detail Desired Skills: 4-6years experienceof professional training experience 2-4 years in a regulated environment supporting highly technical processes (e.g. life sciences, energy, aviation, nuclear industries) Understanding and familiarity with FDA & European regulatory requirements Experience or interest in instructional design and training program development Basic/intermediate skills in online training development (e.g. Articulate 360, Camtasia, etc.) Excellent written and verbal communication skills Ability to comprehend technical information related to equipment, process and regulatory expectations Organizational skills to coordinate multi-discipline projects Problem solving and analytical skills Familiarity with: Biotech, Pharmaceutical and/or Medical Device Industry Proficiency in: Microsoft Office Suite(Excel, Outlook,Sharepoint, Visio, Word, Teams, OneNote) Skype or Zoom EDUCATION Bachelor's Degree in a technical discipline preferred (biological sciences preferred, but not required) PLEASE NOTE: Absent a Medical or Religious reason that prohibits vaccinations, all our incoming employees must be vaccinated for COVID-19. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. In the U.S., the salary range for this position is $ 64,000 to $ 96,000 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A discretionary bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.