High Risk/Moderate Risk - Due Diligence Quality Control Analyst

Location:

Job Brief

This role is primarily responsible for completing the QC of initial and/or periodic due diligence reviews of moderate and/or high-risk clients. Moderate/High risk reviews encompass evaluating the risk factors that result in a moderate/high client score, performing negative media searches using Bank and internet resources, ensuring required account documentation is current, and analyzing account activity, if warranted.

Confirming the decisioning of the investigation; affirming procedures were followed, ensuring the technical accuracy of the case per regulatory and FinCen guidance. Documenting feedback of investigations and escalating technical and procedural themes to management. Works independently and advises others, recognized as subject matter expert.

ESSENTIAL JOB FUNCTIONS

• Reviewing complex investigations worked by investigators and/or quality of reviews while verifying/validating customer information and transaction activity via internal and external systems, based on scenario or customer type.

• Demonstrate superior investigative/analytical skills while confirming the decisioning/outcome of an investigation/review (i.e., SAR or customer retention decision). Ensure the decisioning was well articulated with a supportable rationale while complying with departmental procedures.

• Demonstrate high degree of collaboration and partnering with the Lines of Business (LOB) to clarify and document risk factors associated with a client or banking relationship and/or resolve matters where the supporting documentation does not adequately describe risk associated with a client.

• Proactive in partnering and communicating with Compliance/LOB partners.

• Identify, escalate information stemming from analysis and review that appears to be conflicting or inconsistent with a customer's profile and ensure follow-up occurs.

• Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management, take part in implementation and drive towards completion.

REQUIRED QUALIFICATIONS

• Five+ years of investigative, relevant banking, customer contact and/or law enforcement experience. OR Two plus years of direct investigative / QC experience with a bank
• In depth knowledge of anti-money laundering and/or fraud laws, regulations, and guidance (BSA, KYC, etc.)
• Superior oral and written communication/feedback skills
• Extensive analytical ability
• Exceptional organizational skills

PREFERRED QUALIFICATIONS

• Bachelor's or advanced degree in business administration, criminal justice, intelligence studies or other related field of study
• 2+ years direct prior CDD/EDD experience
• Relevant Certifications (i.e., Certified Anti Money Laundering Specialist - CAMS certification, Certified Fraud Examiner - CFE or other accredited related industry certification)

Remote position, however, we prefer candidates in the Buffalo or Cleveland area, as onsite attendance should be anticipated for those within hiring footprint.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $70,00.00 to $85,000.00annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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