ESS Caseworker

The Salvation Army St. Charles Corps located in St. Charles, Missouri, is looking for an ESS Case manager. The Social Services Caseworker will provide intake, assessment, and services to individuals seeking ESS assistance. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs items. The Caseworker will network with community agencies, programs and referral resources benefit the Corps.

This is a full-time position, 40 hours per week, pay is based on experience.

2140 N 4th St, St. Charles, MO

Essential Functions

1. Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
2. Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
3. Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
4. Identify resources available in the service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
5. Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army and other agencies.
6. Record electronic and written client information in paper and computer records in a manner prescribed by the St. Louis Regional Social Services office and maintain client confidentiality.

Full job description available upon interview.

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by hi/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Associate's degree in human services field with two (2) years related work experience with some supervisory experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army's mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Must have working knowledge of computers. Must have reliable transportation, a valid Driver's License and pass TSA MVR check. Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Physical and Working Conditions

Capable of occasionally lifting 20 pounds and sometimes up to 40 pounds. Occasionally move 50 or more pounds using dolly/cart/truck. Must be capable of performing in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.