Sr Business Process Analyst

Senior Business Process Analyst

The Business Process Analyst is a position within Corporate Technology, supporting the Internal Field Services team within Midland Mortgage, a Division of MidFirst Bank. In this role you will manage project initiatives defined by the business as well as document and present recommendations for process redesign. In this role, you will have the opportunity to work with senior management and make a positive impact in the Company by pursuing your creative ideas, managing them to resolution, and building valuable relationships and influence.

Responsibilities of the position include:

• Comprehensive hands-on review and documentation of business processes.
• Identify and provide recommendations to business processes that will solve problems and increase the efficiency and effectiveness of the operations such as automation opportunities

• The creation and management of detailed project plans to ensure the successful implementation of initiatives
• Overseeing the implementation of solutions such as process re-designs, advancements in technology, new or enhanced internal controls or other improvements to the business operation
• Responsible for defining requirements, prioritizing features, and managing a product backlog. Serve as the primary point of contact and subject matter expert between the development team and stakeholders to ensure the product developed aligns with business needs.
• Coordination of training and instruction to impacted personnel when processes are modified
• Effective communication and presentation to various levels of management and staff within the organization with both technical and non-technical audiences.
• Management of multiple projects to completion and to the satisfaction of business operations
• Create reports, dashboards and visualizations to help others understand business performance.

Position Requirements:

• 3-5 years of experience in any combination of workflow management, business process design, project management and/or system implementations
• Bachelor degree is required; preference in Finance, Accounting, Mathematics, Economics, Management, Organizational Leadership, Supply Chain Management, Entrepreneurship, Industrial Engineering or MIS with a minimum GPA of 3.0 or better (higher than 3.25 is preferred).
• Candidates must possess exceptional analytical skills, excellent verbal and written communication skills, the ability to work independently and collaboratively, an aptitude to manage multiple projects simultaneously and a capacity to work in a deadline-driven environment. Essential skills include creativity, self-motivation, organization, attention to detail, inquisitiveness and outstanding problem-solving abilities.
• Strong understanding of Agile principles and practices, particularly Scrum framework is recommended but not required.