Elections Education and Communications Coordinator

Are you a skilled communicator with a passion for public service? New Hanover County is seeking an Elections Education & Communications Coordinator to serve as the public relations liaison, develop marketing materials, and manage digital communications, including website updates and social media scheduling. In this role, you'll coordinate community outreach programs, conduct educational presentations about election services, and ensure accurate and timely information dissemination.

• Serves as the public affairs liaison, engaging with media outlets, creating marketing materials, ongoing public relations, maintenance and update of the website, social media scheduling and posting, content calendar coordination and community programming.
• Manages media relations and activities by cultivating and maintaining open relationships with media representatives to include local, state, national, international TV/Radio, print, and digital.
• Serves as contact person for all media inquiries, provides communication support to Deputy Director and Director of Election; this may include but is not limited to providing written responses to media inquiries, providing on camera/on air interviews, both prescheduled and extemporaneous.
• Research and collect information used to produce news releases in line with statutory expectations, as well as developing and other high-quality communication and marketing products to include print, digital, email, promotional items, calendars
• Assists the Deputy Director and Director of Elections with organizing and informing the media, public, and candidates of elections about special initiatives, results, and developments
• Manages Board of Elections website utilizing CivicPlus Dashboard. This includes the development of new pages, archiving old information, regular auditing and updating all publicly facing web pages, including the Election Official Resource Portal.
• Designs social media posts, develops graphics using design platforms in Adobe Suite or other programs such as Canva. Creates monthly social media plans, and schedules posts in advance using Loomly.
• Monitors all social media platforms, Facebook and Twitter, to answer questions and further engage and expand upon followers and subscribers.
• Develops a community outreach and engagement calendar and maintains the digital version on the Board of Elections website.
• Conducts educational, public presentations about election services as requested by organizations and community groups.
• Performs work with regular and predictable attendance consistently meeting the scheduling needs as required by the county.
• Performs work during emergency/disaster situations.
• Performs other duties of a similar nature or level.

Knowledge of principles and practices related to the area of assignment; applicable local, state, and federal statutes; Specifically, N.C. General Statute Chapter 163, as well as the rules, orders and directives of the State Board of Elections; basic knowledge of logistics and supply change management; basic human resources principles; Basic finance principles.

Skill in using a computer and related software programs; using general office equipment; managing databases; preparing formal documents and reports; assessing client needs; preparing and creating schedules; developing and implementing programs; supervising and training employees, volunteers, and clients; communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness clinic;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Required Education and Experience:
Bachelor's Degree in Communications, or related field, and two (2) years of related public relations experience; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the specific position as listed above.

• Valid Driver's License (from any state) and good driving record required at time of application.
• Valid North Carolina Driver's License required by first date of employment with good driving record.

Applicant Information:
After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. All updates regarding an application can be viewed through your applicant portal.