Quality Engineer

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission/Purpose of the Job:

The Quality Engineer supports the maintained compliancy within their STC to ISO9001:2015. ISO14001, ISO45001 (or local equivalent) and Vacuum Technique Quality standards at all times. The emphasis being on reliability, repeatability and safety. This enables proactive continuous improvement and optimization solutions.

The Quality Engineer operates within their local STC Quality team.

The Quality Engineer must interface with all levels within the STC operational environment. The Quality Engineer is responsible for providing transparency for Quality related issues that both globally impact and benefit.

Main Responsibilities:

1. Supports the reduction in defective parts, process errors/inefficiencies and warranty costs.
2. Supports the service technology center in continuously maintaining compliance to ISO9001 Quality Management System and all applicable Excellence Quality Element Documents.
3. Supports adherence of ISO14001 Environmental Management System, ISO45001 Health and Safety Management System, Vacuum Technique Quality Management System or local equivalents.
4. Supports the Service Technology Centre Vacuum Technique Production System methodology, behavior adherence with a strong focus on 6S and training.
5. Supports on time change distribution. Responsible for communicating SIB (Service Information Bulletin) briefing, SOP (Standard Operating Procedures), GSG (Global Service Group), ST (Service Test) updates that are located within the SharePoint, service SBU.
6. The Quality Engineer can be both Responsible and Supportive for any training rollout of any global quality standard process, document improvement within their service technology centre within a specified timeline if there is a requirement to do so.
7. Supports co-ordination and reporting of FRACAS (Failure Reporting Analysis Corrective Action System).
8. Responsible, supports and could be consulted or informed on Quality Assurance, test, failure analysis (FTTPR), customer feedback non-conformances through Root Cause Analysis. The Quality Engineer supports the cycle from identification to effective closure, ensuring that any identified non-conformance has been 100% mitigated or stabilized. The Quality Engineer must relay all non-conformances that cannot be solved within the service technology center and understand whether each one impacts locally or globally.
9. Supports all continuous improvement activities by supporting the service technology center Quality manager by actively taking part in reviews and observations in internal and external customer audits as required - systems and procedures. This includes identification and execution of corrective and permanent actions.
10. Responsible for supporting the Service Technology Centre PFMEA activity that identifies and mitigates all identified potential risks using the appropriate quality tools. Supports all process reviews.
11. The Quality Engineer can be both Responsible and Supportive for all aspects of the calibration process.
12. Supports the justification of service technology center warranty by the provision of evidence.

Skills / Knowledge / Experience

• A degree / HND level qualification (or local equivalent) in an Engineering/Quality discipline
• Knowledge of ISO9001:2015 QMS
• Proven experience in understanding engineering documents such as drawings essential, standard operating procedures desirable
• Proven experience of instilling best practice within a manufacturing operational environment.
• Understanding or experience of an analytical approach (continuous improvement, control and monitoring) using qualitative and quantitative Quality management tools and techniques desirable.
• Experience / knowledge of validation and verification
• Experience / knowledge of calibration
• Proficient in the use of mechanical measurement tools.
• Knowledge of Quality Function Deployment - the voice of the customer.
• Proven experience of change management or understanding
• Teamwork, active listening, communication, collaboration and empathy
• Experience and knowledge of Manufacturing operations and processes (mechanical or electrical).
• Knowledge and / or experience of Lean
• Proficient in Microsoft Office suite. Power BI, Minitab, JMP desirable.
• Proficient in English - written and speaking.

Scope of the job:

The employee must:

• Be knowledgeable about manufacturing and service best practice.
• Have an analytical mindset to effectively communicate to any engineer or zone member what results from any analysis undertaken means to be able to solve any complex issue.
• Be proficient or gain proficiency with process development and continuous improvement through their individual development plan or completion of core Edwards Vacuum Limited in-house training material and assessments.
• The employee must put into effect adherence to all standards, Vacuum Technique Production System - 'right from me' approach.
• Integrate effectively with both local and global quality teams.
• Put into effect total preventative maintenance, ensuring that all tooling is always within calibration and is 'fit for purpose'.
• Be the link between the service technology center and the supplier, resolving all non-conformance quality issues relating to raw materials
• Ensure that all latest revision global documentation relating to process and procedure is available, visible, trained and understood by the service technology team, monitored and controlled.

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

City / State:Chandler, AZ

#LI-Onsite

#UVL