New 
IT Support Specialist
 TEKsystems | |
$30.00 - $35.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, New York, New York | |
 Apr 03, 2025 | |
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*Description*
*Provide technical support to Grindr employees and contractors *Help with onboarding and offboarding tasks *Collaborate effectively with cross-functional teams and stakeholders (e.g., HR, Security, Engineering) to ensure smooth IT operations and support workflows. *Assist with ticket triage and resolution, escalating more complex issues when needed. *Support a variety of SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and OneLogin. *Collaborate with the IT team to improve documentation and support processes *Skills* MDM, JAMF, automation tools, google workspace, Atlassian, okta, OneLogin *Top Skills Details* MDM, JAMF, automation tools *Additional Skills & Qualifications* *2-5 years of IT support experience (helpdesk, desktop support, or similar roles) in a fast-paced environment (startup, MSP). *Strong communication and troubleshooting skills, especially in remote environments. *Familiarity with Google Workspace, Slack, Zoom, OneLogin (or similar), and macOS/Windows environments. *Comfortable using ticketing systems like JIRA or similar. *Basic understanding of user access, roles, and SaaS system administration. *Willingness to learn, take initiative, and follow detailed instructions. College degree in engineering or computer science++ College degree in technical field+ *Experience Level* Intermediate Level *Pay and Benefits* The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in New York,NY. *Application Deadline* This position is anticipated to close on Apr 11, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |