New

Field Support Technician

TEKsystems
$38.04 / hr
life insurance, sick time, 401(k), retirement plan

Apr 03, 2025
Description This role will work with managers and executive sponsors to initiate and lead data management projects and programs supporting strategic business in Global Workplace Solutions (GWS). This is predominantly mobilizing new client accounts and expansion/transformation of existing accounts. This individual will collaborate with a cross-functional team of subject matter expert (SMEs) resources charged with establishing operational capability for service delivery teams. The purpose of this position is to provide complex research, system data management/analysis, reporting, and coordination of data for client outsourcing programs. Provides level I & II end-user support for software and hardware issues. o Oversees the daily operations of the local area network. o Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. o Troubleshoots Desktop Virus and malware issues o Performs service administration tasks for software and hardware products to ensure manufacturer warranty. o Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. o Provides recommendations of program changes to correct software problems. o May provide informal assistance such as technical guidance and/or training to coworkers. o May coordinate work and assign tasks. Skills Windows, Servicenow, Ms Office Suite, Active Directory, windows 10, desktop, hardware, technical support, imaging, deployment, o365, Support, Customer service, Troubleshooting, MAC Top Skills Details Windows,Servicenow,Ms Office Suite,Active Directory,windows 10,desktop,hardware,technical support,imaging,deployment,o365 Additional Skills & Qualifications Ideally looking for 3-5+ years' experience Experience Level Intermediate Level Pay and Benefits The pay range for this position is $38.04 - $38.04/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bloomington,MN. Application Deadline This position is anticipated to close on Apr 16, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.