Liquor Store Clerk 2 (Traveling Sales Team Lead) - W Dekalb Pike, King of Prussia

Are you passionate about providing excellent customer service in a dynamic, high-energy environment? If so, join our team for a rewarding and fun career with the Pennsylvania Liquor Control Board (PCLB). This position gives you the opportunity to utilize your food and wine pairing expertise, to help customers find the perfect product. Apply today to share and expand your knowledge with Store #4624!

As a Sales Team Lead, you will serve as a lead worker, guiding a team of clerks, while also collaborating with the FW&GS management team. Responsibilities include managing daily store functions, such as positively engaging with customers, ringing up sales, unloading shipments, stocking shelves, building displays, and maintaining store cleanliness. You will have the opportunity to oversee and train lower-level clerks, ensuring they follow store procedures and policies, as well as provide assistance with customer service, cash management, and inventory reports for the shift. Key responsibilities include:

• Providing top-notch customer service, helping shoppers find what they need
• Managing sales transactions with a computerized cash register
• Completing shift reports, including accounting and inventory management, and addressing cash management issues
• Resolving customer service and product-related concerns promptly
• Following all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it

Work Schedule and Additional Information:

• Full-time employment, traveling required as needed.
• Work hours will vary, totaling 75 hours biweekly.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $37,907.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Six months of retail sales work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.