Network / System Engineer

Genesis10
life insurance, 401(k)
United States, North Carolina, Charlotte
Apr 08, 2025
Genesis10 is currently seeking a Network / System Engineer with our client in the financial industry located in Charlotte, NC, Plano, TX and Pennington, NJ. This is a 12 + month contract position. Responsibilities: Responsible for the effective and successful management of the retention, supervision and discovery of electronic communications for regulated lines of business Ensure application availability and performance meet or exceed the needs of our business partners Enablement of and adherence to regulatory requirements as established and enforced by various governmental regulatory bodies Serve as a company representative on regulatory issues and provide technical support for the business partners that use the retention and supervision platforms Enhancement of the operational procedures, systems and principles in the areas of information flow and management, business processes and enhanced management reporting Responsible for ensuring all production regulated messaging applications are performing and providing a stable platform Responsible for the management and support of all applications that enable compliant supervision review of electronic communications Responsible for service delivery to all Supervision & eDiscovery users Responsible for successful implementation and validation of application service changes Responsible for maintaining support relationships with eDiscovery and Legal teams to make sure business strategies are consistently met Ensures that business partner priorities are identified, implemented and communicated as it pertains to Supervision policy management Interfaces with EC Compliance to ensure adherence to compliance requirements via technical controls and reporting Collaborates with Engineering and Operations teammates Collaborates with vendors and outside technical support teams Effectively manages workloads based on priority and urgency Responsible for creation and maintenance of knowledge base and procedural documentation Requirements: 3 or more years of working in a technical operations role Strong working knowledge of ITIL standards and practices Proven problem solving skills Proven analytical skills Proven communication skills on a technical and non-technical level Proven process documentation skills Strong working knowledge of Windows operating systems and internet browsers Strong working knowledge of Microsoft Office tools (Outlook, Excel, Access, PowerPoint) Basic knowledge of network troubleshooting Ability to participate with on-call support rotation Desired skills: Exposure to electronic communications retention and supervision Exposure to regulatory compliance rules and regulations Experience with automation of recurring processes SQL Scripting PowerShell Scripting Technical Certifications (ITIL, Microsoft, Network) Technical Writing Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.