Post Closing Manager

About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

Key Responsibilities

• Manage Post-Closing Team: Lead and supervise the post-closing team, providing guidance, training, and support to ensure efficient workflow and high-quality performance.
• Review Loan Files: Receive closing packages from settlement companies, conduct thorough reviews of closed loan files to ensure all required documents are complete, correct, and compliant with Bank, investor and regulatory standards.
• Ship Closed Loan Files: Coordinate and complete the shipping of loan files that have been post-closed according to investor requirements promptly.
• Pre and Post Purchase Loan Activities:




• Identify and document loan conditions assigned by mortgage loan investors for both pre-purchase and post-purchase activity. Response time must be within the investors' required period.
• Obtain government insurance and activate private mortgage insurance on applicable loans.
• Complete the funding process after obtaining and reviewing purchase advices from investors.




• Coordinate with Departments: Work closely with underwriting and the closing department to resolve any issues or discrepancies with pre-purchase or post-purchase conditions.
• Compliance: Ensure all post-closing activities follow federal, state, and local regulations, as well as company policies and procedures.
• Final Document Management: Oversee final document collection, interface with final document vendor and mortgage investors to ensure final documents are delivered in the required period.
• Reporting: Prepare and present regular reports on post-closing activities, pre-purchase conditions, highlighting key metrics and areas for improvement.
• Problem Resolution: Address and resolve any post-closing issues or challenges that arise, working proactively to prevent future occurrences.
• Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and accuracy in post-closing operations.

Qualifications:

Education & Experience:

• Bachelor's degree in finance, business administration, or a related field preferred, however equivalent professional experience will be considered.
• Minimum of 5 years of experience in mortgage post-closing or a related area, with at least 2 years in a supervisory role as a team leader or supervisor.

Technical Knowledge and Skills:

• Proficiency in Encompass, Microsoft Office software suite including Excel, Word, PowerPoint, etc.
• Strong knowledge of mortgage regulations including state and federal banking compliance laws
• Working knowledge of post-closing practices, mortgage documentation, recording practices, title/abstract legalities, Agency guidelines and terms for, Fannie Mae, Freddie Mac, USDA, FHA, VA, etc.
• Good organizational and leadership skills
• Excellent verbal and written communication skills, with the ability to interact professionally with team members, other departments, and external partners.
• Ability to shift focus to meet sudden deadlines.

Other

• Ability to travel within a defined market area.

Working Arrangements

• This is a hybrid role expected to work in office Monday, Tuesday, Thursday, and Friday. You will be able to work remotely on Wednesday.
• Able to work in our Annapolis or Rockville, MD offices.

Compensation:

• Base Salary Range: $53,063 - $74,288 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, and ability to meet qualifications within the job description.
• Additional Compensation: This role will include a yearly annual target bonus based on individual performance

Why Join Us?

• Join a growing company with a culture that fosters an entrepreneurial spirit
• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
• Company Contributions to your 401k - Regardless of your contribution
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.