Intern, Business Support (Programs)

General Dynamics Ordnance and Tactical Systems produces high-quality, high performance gun systems for a broad spectrum of land, sea, and air applications. Our products are built on decades of experience and knowledge in innovative design and development and the latest manufacturing technologies. We are an industry leader in the development and production of single and multi-barrel gatling guns, individual crew-served weapons,ammunition handling systems, shipboard defense systems, gun pods and loaders.

General Dynamics Ordnance and Tactical Systems is seeking a detail-oriented and analytical Business Support Intern. This intern is an exciting opportunity for a student or recent graduate to contribute to meaningful business initiatives while gaining hands-on experience in analytics, process development, and customer engagement strategy. The selected intern will play a key role in supporting two high-impact projects: analyzing sales performance trends and building a customer satisfaction feedback process from the ground up.

Provides support to professional employees working in an organizational function related to the Interns area of study.
• Contributes to assigned projects and may assist with the development and maintenance of documentation or records.
• Learns organizational processes and procedures.
• Job shadows other more experienced professionals and or support staff.
• May also support the documentation & updates of procedures or work instructions.
• Handles basic issues and problems

Required Education: Must be currently enrolled in related Business courses or be within 6 months of graduation

Knowledge, Skills & Abilities:

• Strong analytical and problem Solving Skills, with experience working with data stets
• Familiarity with Excel, Power BI, or other business intelligence tools
• Excellent written and verbal communication skills
• Detail-oriented, organized, and able to manage multiple tasks independently
• Interest or experience in customer feedback, survey design, or process improvement
• Willingness to learn and take initiative in a professional setting