General Manager

Spire Hospitality
paid time off, 401(k)
United States, California, Fremont
45976 Warm Springs Boulevard (Show on map)
Apr 10, 2025
Description Located near I-880 and just north of Santa Clara and Silicon Valley, our Fremont hotel puts you near many businesses in the Fremont and San Jose areas and the corporate hub in Silicon Valley. We are easily accessible to California's Great America Theme Park and located less than 20 minutes from Levi Stadium and the SAP Center. Our indoor pool is available throughout the year, along with free WiFi and a fitness center. As our General Manager, you will be the face of the Hilton Garden Inn Fremont Milpitas. We need of a successful leader that thrives in marketing the hotel, making a presence within the Fremont community. If you have a sales and marketing-driven mindset, this role is for you. Compensation: $132K-138K Job Overview: Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel employees to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel's revenue-driven culture. Responsibilities and Duties: Perform administrative duties including writing and reviewing various reports (occupancy, revenue, audit packets, deposits, yield management, end of the month reporting, capital planning, accounts payable, accounts receivable, and payroll); make judgments and implement changes to maximize profits; supervise the develop of and revision to budgets and forecasts. Interview, hire, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Monitor hotel staff to ensure all procedures are being adhered to as established by management. As necessary, step into operating department and delegate or physically participate in duties essential to expediting the resolution of problems and delays most effectively. Field guest complaints, conducting research to develop the most effective solutions. Listen and extend assistance in order to resolve problems. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of produce and service throughout hotel. Greet and maintain rapport with employees and customers. Participate in community affairs and maintain positive public image. Meet with potential and current clients and promote hotel. Travel to attend corporate meetings, sales trips and serve on committees such as Safety Committee. Monitor and appraise the performance of subordinate staff on a timely basis. Other related functions: Monitor hotel's safety program. Report to management overall performance of property and accomplishments within the operation. Handle security dispatch/guest hotline calls as required in order to accommodate guests in a timely manner. Conduct room inspections to ensure standard compliance. Order guest supplies. Make room rate adjustments. Make sales calls. Conduct inventory. Performs other related duties as assigned. Education: (4) Year Bachelor's Degree from an accredited college preferred High School Diploma or equivalent required Qualifications: (4) Years of Hotel Management experience required (1) year minimum experience in a current or previous role as AGM, Director of OPS or Director of Rooms *Other: Additional language ability preferred. Benefits: We offer a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.* The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) Qualifications Behaviors Leader - Inspires teammates to follow them Thought Provoking - Capable of making others think deeply on a subject Enthusiastic - Shows intense and eager enjoyment and interest Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Motivations Self-Starter - Inspired to perform without outside help Growth Opportunities - Inspired to perform well by the chance to take on more responsibility Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)