HR Operations Generalist

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you!

The HR Operations Generalist supports key projects and initiatives across the Macmillan Learning People Team with a focus on HR systems, data integrity, process improvement, and scalable solutions. This role is ideal for someone who enjoys working behind the scenes to improve how things work - from designing efficient workflows to surfacing insights from data to supporting cross-functional HR initiatives.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.

Major responsibilities include, but are not limited to:

• Support HR projects related to data cleanup, process documentation, workflow automation and system optimization.
• Maintain and improve process documentation across key HR activities and systems.
• Help evaluate current tools and processes to recommend improvements and increase efficiency.
• Assist with the implementation of new HR initiatives and operational programs.
• Coordinate with cross-functional teams (IT, Payroll, Shared Services) on process handoffs, access provisioning and communication flows.
• Support audits and data integrity checks across core systems.
• Help ensure smooth onboarding/offboarding by managing workflows, tracking process completion, and assisting with documentation and communications.
• Monitor the People Team inbox and support general HR questions when needed.
• Field incoming requests for data and run reports as needed.
• Coordinate annual ML anniversary gifts.
• Assist with posting content on internal social media platforms such as LumApps.
• Understand HR policies and processes to be able to provide employees with accurate assistance when needed.
• Shared inbox monitoring for the Macmillan Learning People Team.

Required Qualifications:

• Bachelors Degree.
• 3+ years experience required.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work independently and take initiative.
• Organized, detail-oriented, and able to manage multiple projects simultaneously.
• Candidates should work efficiently, adapt easily, and be able to multi-task.
• Strong interpersonal skills, excellent written and verbal communication skills, and exceptional computer skills, including Microsoft Suite and GSuite.
• Must have the ability to maintain confidentiality and exercise discretion.
• Ability to learn policies and procedures quickly.
  

Preferred Qualifications:

• Familiarity with HRIS systems (UKG preferred) and data/reporting tools.
• Experience documenting or improving processes.
• Interest in HR technology, operations, and continuous improvement.
• Understanding of general employment laws and HR best practices.
  

Salary Range: $60,000 - $65,000

Exemption Status: Exempt

Physical Requirements:
Requires periods of close concentration in a sometimes busy and open office; must be able to multi-task. Must be able to work over 40 hours a week occasionally.

This is a hybrid role. 1-2 days a week are required in the Austin office.

Benefits

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Registered Retirement Savings Plan
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family-owned company that inspires what's possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education's guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.