National Security Business Operations Coordinator
The National Security Business Operations Coordinator is responsible for the day-to-day support, installation, and optimization of security systems across the corporate offices and banking centers within the national network. This role involves oversight and execution of various security systems, including access control, surveillance cameras (CCTV), intrusion detection, ATM security, door hardware and key management.
The National Security Business Operations Coordinator will work closely with internal teams, external vendors, and contractors to ensure seamless operation and continuous improvement of security operations and alignment with industry standards, regulatory requirements, and organizational goals.
Position Responsibilities:
National Accounts Coordination
- Support security operations across national accounts, ensuring systems and protocols are implemented consistently across all locations.
- Collaborate with national and regional teams to identify seamless, scalable security technology solutions that meet business needs.
- Serve as a key individual contributor and collaborator within the team for specific projects.
- Collaborate cross-functionally with Corporate Security, Technology, and Real Estate teams to improve installation workflows, coordination efforts and achieve project objectives.
- Assist in developing and enforcing standard operating procedures (SOPs) for security installations.
Program Management
- Plan, execute, and monitor of security related projects across CMA.
- Supervise the full lifecycle of security initiatives, from system design and installation to ongoing service and upgrades.
- Maintain timelines and scope to ensure timely and cost-effective delivery.
- Coordinate the installation, and upgrades of security equipment, ensuring minimal disruption to operations.
Physical Security Oversight
- Conduct pre-installation site assessments, ensuring compliance with security standards and infrastructure readiness.
- Implement security systems for new locations, branches, and ATMs in accordance with CMA's expansion strategy.
- Ensure all security systems meet operational requirements, industry standards, and regulatory compliance for financial institutions.
Access Control, ATM, and Surveillance Cameras (CCTV)
- Coordinate the implementation and optimization of security systems, including access control, surveillance cameras (CCTV) and ATM security.
- Ensure system integration, performance optimization, and maintenance for optimal security protection.
Risk Management
- In partnership with the National Security Business Operations Manager, support risk assessments and security audits, identifying and addressing vulnerabilities in security infrastructure.
- In partnership with the National Security Business Operations Manager, recommend and implement best practices to reduce vulnerabilities and enhance the institution's security posture based on lessons learned and emerging best practices.
- Stay informed on new security technologies, assisting in evaluating solutions that enhance operational efficiency and security effectiveness.
Operational Improvement
- Continuously evaluate security systems and processes to identify inefficiencies and areas for improvement.
- Streamline workflows, improve system functionality, and enhance the user experience for both internal and external stakeholders.
- In partnership with the National Security Business Operations Manager, develop and promote best practices for security system operations and project management.
- Other duties as assigned.
Position Qualifications:
- Bachelor's Degree from an accredited university in Business, Criminal Justice, or related field OR High School/GED with 3 years of progressive security related experience
- 3 years of experience working with security systems, including access control, surveillance, ATM security, intrusion detection and door hardware
- 3 years of experience with risk management practices and security assessments
- 3 years of experience tracking and documenting installation specifications, performance metrics, and project expenses
- 3 years of experience working in a Corporate Security environment
- 2 years of experience working in a banking or financial institution (preferred)
- 1 year of experience managing projects
Licenses/Certifications:
- Certified Protection Professional (CPP) preferred
- Physical Security Professional (PSP) preferred
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
|
Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Apr 17, 2025