Resident Services Package Concierge

Our Resident Services Package Concierge Benefits Include:

• Up to 6% matching on our 403B retirement plan
• Medical/ Dental/ Vision/ LIFE/ Short Term and Long Term Disability(for FT team members)
• Free Employee Assistance Program
• Generous PTO for FT Team Members
• Onsite Team Member Meal Benefit
• Team Member On-site fitness, consignment and pharmacy
• Bi-weekly pay-direct deposit

Resident Services Package Concierge Duties/ Responsibilities:

• The primary responsibility is coordinating all receiving and shipping services.
• Maintain a lot of all incoming parcels, prepare and sort parcels for pickup by business departments and deliver them to all Southminster residents
• Provide a high level of customer service including problem solving if a package has been misdelivered or is missing.
• Follow the instructions of the supervisor and assist other Resident Services team members with related job duties as necessary.
• Accept and distribute business deliveries including notifying individuals of deliveries as necessary.
• Ability to move 50 pounds unassisted.
• An ability to maneuver packages of any weight above 50 pounds with appropriate equipment and/or assistance from another person.
• Physical stamina to walk/ standthroughout the scheduled shift.
• The ability, on a consistent basis, to function in a fast-paced environment, with minimal supervision.

Education required:

High School Diploma or GED preferred.

Experience required:

Experience with answering and transferring calls as needed. 5-10 years of reception or customer service experience preferred.

Professional license or certification requirements:

N/A

Specific skills, knowledge and abilities required:

The team member must be reliable, have a pleasant speaking voice, a people personality, and a professional appearance. In addition, the Resident Services Package Concierge must be able to handle both routine and unexpected situations, deal effectively with seniors and have the ability to perform in a fast-paced setting, handling a variety of tasks simultaneously. This team member must be able to meet the physical demands of this position.