New

Unit Director of Integrated Patient Access & Flow

University of California - San Francisco Campus and Health
United States, California, San Francisco
Apr 21, 2025
Unit Director of Integrated Patient Access & Flow Pediatric Access Center Full Time 84496BR Job Summary The Unit Director of Patient Access leads people who coordinate regional patient referral, phone triage, and transport of critically ill children to Benioff Children's Hospital inpatient areas at Mission Bay and Oakland across all shifts. The Unit Director of Patient Access participates in initiatives within the UCSF Health related to strategic priorities that are supported through efficient patient acceptance and throughput. The incumbent is responsible for the alignment of departmental staffing resources, bed planning and availability, and patient flow from to areas of Benioff Children's Hospitals (e.g. Emergency Departments, Operating Rooms, Direct Admits, BCH SF/OAK Integrated Access Center admissions, etc.). The Unit Director of Patient Access, Flow, and Staffing identifies, resolves and escalates patient flow bottlenecks and has a consistent and visible presence to collaborate with hospital administrators, Case Management, Hospitality, nursing staff and MD's in the event of high capacity overflow to resolve bottlenecks and improve patient flow. The flexibility to orient and work at all UCSF Medical Center locations is required. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $253,900 - $269,400 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The Unit Director of Patient Access, Flow, and Staffing facilitates and coordinates the BCH SF/OAK Integrated Pediatric Access Center, Mission Bay Helipad, Pediatric Medical Transport Team, Peri-Operative Services, Centralized Patient Placement RNs, Emergency Rooms, Direct Admissions, Nurse Staffing Office, Nursing Supervisors, Registry Staff, UCSF Physicians, Nursing Units, Case Management, In-house Patient Transport and Hospitality to facilitate patient flow and timely placement of patients. Maintains knowledge base as subject matter expert for patient flow and interfacility transport policies, processes and software systems. Required Qualifications Bachelor's degree in nursing required Minimum 2-years in hospital supervisor role and/or coordination and dispatch of transport team Recent hospital management or administrative experience in an acute hospital environment for a minimum of 3-5 years Registered Nurse in the State of California BLS Active American Heart Association CPR Certification Knowledge of Epic/Apex Knowledge of government program regulations, MediCal, MediCare, CCS, COBRA, EMTALA Demonstrated leadership/management skills Demonstrated knowledge and experience in strategies to improve patient flow, nurse staffing and general hospital operations Strong working knowledge and high-level participation in relevant healthcare information technology, patient care workflows and processes Proficient experience with Word/Windows computer programs Excellent written and verbal communication skills Preferred Qualifications Minimum of 3-years pediatric critical care experience Master's degree in nursing or relevant area preferred License/Certification Registered Nurse in the State of California BLS Active American Heart Association CPR Certification About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Organization Health Job Code and Payroll Title 006506 NURSE SVC MGR 2 Job Category Nursing - Management/Administration, Other Nursing, Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Career Percentage 100% Location San Francisco, CA Campus Mission Bay (SF) Work Style Fully On-Site Shift Days Shift Length 8 Hours Additional Shift Details Monday - Friday, 8 a.m. - 5 p.m.