Event Services Coordinator

Event & Conference Services

Event & Conference Services is the University of Maryland Baltimore County's (UMBC) full-service event planning support team, and a one-stop-shop for scheduling event spaces and resources on the UMBC campus. We are dedicated to delivering high-quality event services and professional customer service to our clients.

Position Overview:

The Event Services Coordinator plays a crucial role in the successful execution of a wide range of university events, from academic conferences, to student club meetings and social gatherings, and external facility rentals. This position requires a highly organized and detail-oriented individual with excellent customer service skills and the ability to thrive in a fast-paced environment. The Coordinator will be responsible for coordinating all aspects of event logistics, ensuring smooth operations, and exceeding the expectations of event organizers and attendees.

Responsibilities:

Event Coordination & Logistics

• Serve as the primary point of contact for event organizers, providing guidance and support throughout the entire event planning process.

• Conduct thorough event needs assessments, including identifying logistical requirements such as room reservations, equipment rentals, catering, audiovisual support, and staffing.

• Coordinate with internal and external vendors, including caterers, audiovisual technicians, security personnel, and transportation providers.
• Oversee event setup and breakdown, ensuring compliance with university policies and safety regulations.

Customer Service

• Build and maintain strong relationships with event organizers, faculty, staff, students, and external clients.
• Actively seek feedback from event organizers and attendees to identify areas for improvement and enhance the overall event experience.

Administrative Support

• Maintain accurate records of all events, including contracts, correspondence, and event evaluations
• May supervise student works or event staff

Required Minimum Qualifications:

• Bachelor's Degree
• Two years of experience in event planning and management, preferably in a higher education setting
• Ability to work evenings and weekends as needed

Preferred Qualifications: 

• Bachelor's Degree in Event Management, Hospitality Management, or a related field preferred
• Proven ability to manage multiple projects simultaneously and meet tight deadlines
• Excellent organizational, time management, and problem-solving skills.
• Strong attention to detail and accuracy
• Exceptional customer service and interpersonal communication skills.
• Proficiency in Google software Suite and event management software (e.g., 25Live, Social Tables).
• Ability to work independently and as part of a team.

Background Screening Statement:
A background check will be required. 

Special Instructions to Applicants:
Upload a cover letter and a resume.  

Closing Date:
Open Until Filled

Benefits:

UMBC offers a rich benefits package.

Regular and grant funded regular positions 

Generous Leave which includes accruing:

• 22 Days of Annual Leave  
• 15 Days of Sick Leave  
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities

Equal Opportunity Statement:
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

Title IX:
As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.   

Accommodation: 

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization 

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.