Scheduler

Job Overview:

The Surgical Coordinator is responsible for scheduling all patient surgical procedures for busy Urology practice, with multiple physicians. To be able to follow each patient's case from initial booking to surgical date, including but not limited to: Optimizing patients for surgery, pre-admission testing scheduling and oversight of results, Medical and Specialty Clearances, obtaining missing information from initial booking forms, confirming final schedules, and ensuring utilization of Urology block time at hospitals and outpatient surgery centers.

Qualifications:

Required:

• High School Diploma or Equivalent
• Relevant experience and/or training, or equivalent combination of education and experience
• Six (6) months to one (1) year of relevant experience and/or training.

Preferred:

• Epic Experience
• Experience with Scheduling and Prior Authorizations
• Clinical Background
• Bilingual in English/Spanish or Portuguese

Scheduling Requirements:

• Shift Working: Monday-Friday, 8:30AM-5:00PM
• Day Shift
• Part-Time, 30 Hours Per Week

Essential Functions:

• Accurately obtains all missing information needed from the initial scheduling of the case. Schedules cases with a high level of accuracy and brings questions to the appropriate party.
• Accurately schedules surgical procedures as indicated by physician/physician staff, including date, procedure, time, equipment, supplies needed and amount of time needed.
• Analyze and verify coding of procedures and diagnosis using ICD and CPT codes.
• Bills insurance companies for all hospitals (inpatient and outpatient), offices, nursing homes, and all other provider services.
• Consults with Compliance Department on billing issues.
• Enter data electronically to process charges, payments, denials, and adjustments.
• Monitors claim missing information, authorization/control numbers.
• Post third party insurance remittance vouchers if received at the practice site.
• Resolve routine patient billing inquiries and problems.
• Reviews billing on all sites for accuracy.
• Adheres to the guidelines outlined in the facility-wide attendance policy.
• Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
• Demonstrates a complete knowledge of all phases of the job.
• Demonstrates a high degree of accuracy and attention to detail at all times.
• Demonstrates an awareness of the scheduler s importance in contributing to patient safety and the efficient coordination of surgical procedures.
• Demonstrates excellent customer service in communication with physicians/physician staff, all departments within the surgery center, miscellaneous callers and visitors.
• Demonstrates good judgment by following written and verbal instructions carefully.
• Demonstrates the ability to adapt to change in the workload as required; uses time productively.
• Shows good judgment in the answering and referral of phone calls.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.