Head of Commercial Training

GLAUKOS - Senior Director, Global Commercial Training
Location: Onsite - Corporate Headquarters (Aliso Viejo, CA)

The Senior Director, Global Commercial Training is responsible for developing and executing the global commercial training strategy across the Glaukos organization. This leader will collaborate with cross-functional teams, including franchise leaders, product experts, and market access, to deliver innovative, scalable training programs that support new hires, ongoing development, and sales readiness.

Key Responsibilities:

• Develop and lead the global commercial training strategy, ensuring alignment with business goals and product messaging.
• Manage and coach a high-performing global training team to meet commercial learning objectives across multiple geographies.
• Oversee the design and delivery of comprehensive training programs, including new hire onboarding, advanced skills development, and annual sales meetings.
• Collaborate cross-functionally (R&D, Marketing, Sales, Market Access) to integrate clinical, procedural, and technical content into the commercial training curriculum.
• Ensure training content is aligned with product labeling and key franchise objectives, with a focus on the ophthalmology market.
• Innovate training delivery methods using a blend of in-person, virtual, and digital platforms (e.g., LMS, MS Teams, videos, animations).
• Drive content development for commercial and clinical dry labs, training modules, and interactive learning tools.
• Lead planning and execution of training schedules, budgets, and calendars.
• Partner with third-party vendors to develop hands-on training tools such as artificial tissues, eye models, and demo equipment.
• Collaborate with field trainers to enhance training material development and delivery.
• Continuously assess training effectiveness and implement process improvements for global consistency and impact.

Qualifications:

• 15+ years of experience in ophthalmic sales, marketing, or commercial training, with a strong track record in curriculum development and content delivery.
• 3-5 years of sales leadership experience, preferably in the medical device or pharmaceutical industry.
• Experience in Market Access training and physician-focused programs desired.
• 7+ years in a physician training environment is preferred.
• Expertise in modern training tools and technologies, including LMS (Oracle preferred), microlearning, gamification, virtual/augmented reality, AI/machine learning, and data analytics.
• Excellent verbal, written, and presentation skills, with the ability to engage audiences at all levels.
• Strong project management, organizational, and collaboration skills in a matrixed, global environment.
• Proficient in MS Office, especially PowerPoint.
• Able to travel up to 25%.

Education:

• Bachelor's degree in Business, Marketing, or a related field required.

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