Receptionist

FULL Time RECEPTIONIST!

You are a professional, career minded, caring individual and that's why you need to work in a community that cares for you too!

Every job we offer is designed to make you part of a culture that respects and values the skills you bring and the dedicated care you deliver.

We are committed to helping our residents maintain an active lifestyle with dignity, privacy, and peace of mind. Our employees provide a retirement living experience centered on community, caring and collaboration. We invite you to be a part of our family of dedicated senior care professionals.

To handle all switchboard activities including: greeting and having all visitors log in and wear visitor badge (business and resident related); taking and reporting all messages; keeping resident and business information current; and assisting residents with questions (or directing them to someone who can answer their questions); deliver packages to resident rooms or departments; ship packages for residents and departments. Needs to commit to one weekend per month, plus availability to cover nights/days that arise to cover time off.

Essential Functions/Duties and Responsibilities:

• Answer and transfer all external and internal calls.
• Greet and assist visitors.
• Assist residents as requested including: direct residents to proper departments, collect monthly resident fees, accept and deliver messages (i.e. flowers, medicine, UPS), offer advice about overnight accommodations, restaurants, and points of interest.
• Other requests, as required.
• Accept and distribute business deliveries including notifying individuals of deliveries as necessary.
• Inform backup/weekend receptionists of any unusual circumstances.
• Keep resident information material updated. Maintain resident confidentiality.
• Maintain and distribute residents out of town forms and family member out of town forms and notify proper departments as needed.
• Monitor records for those residents who are in hospital or temporarily in the health center.
• Keep business information updated
• Continually monitor guest apartments to ensure they are cleaned and ready for check in or out.
• Call maintenance order on radio and write up maintenance requisitions.
• Take emergency maintenance and housekeeping calls after 4 p.m. Monday-Friday and on weekends and complete maintenance requests during these times
• Be alert of any policy or management changes to better perform job responsibilities.
• Receives, date stamps, and distributes all incoming invoices to appropriate individuals for approval for payment. Assigns account codes for Administrative invoices.
• C.A.R.E. First! Compassionate Acts Reflecting Excellence. Employee exemplifies this in all aspects of the job.

• High School diploma or GED Equivalent
• Customer Service Experience Required
• Experience with switchboard