Taproom Coordinator

The Tour Center Coordinator is responsible for providing leadership to the Boston Taproom team in day-to-day operations, overall customer service, and maintaining a high quality and craft-driven experience for guests.

What You'll Brew:

• Act as the primary floor manager to the Taproom staff
• Responsible for driving sales and maintaining quality standards in the Taproom including product education, adhering to customer service standards, and conducting training for both new and ongoing staff
• Coordinate with Keyholders on proper training practices for new Bartenders and the dissemination of pertinent information
• Responsible for the daily operations in the Taproom, including maintaining cleanliness, teaching proper pouring techniques, maintaining room capacities, and overseeing the safety of our guests through proper serving policies.
• Maintain & Operate the merch store, working closely with the broader Merchandise Team
• Enforce BBC & Taproom regulations & safety protocols including the execution and support of required safety trainings
• Assist Leadership Team with the planning and execution of various events at the Taproom
• Conduct and train various Tour & Experiential programs

What Ingredients You'll Bring:

• High School Diploma or equivalent
• Minimum 1 year experience in Hospitality Services
• Excellent communication skills, both written and verbal
• Ability to work in an organized, detail-oriented manner
• Ability to work in a fast-paced multi-task environment and under time constraints and deadlines

Level: 7

In accordance with pay transparency lawsthe pay rate for this role if hired is $26.25 per hour.

Some Perks:

Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too.

In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:

• Tuition reimbursement
• Fertility/adoption support
• Free financial coaching
• Health & wellness program and discounts
• Professional development & training
• Free beer!

*Talk to your recruiter about eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.

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