Program Director

DNV - Energy Systems Energy Management group is seeking a Program Director to join our Energy Management team. Our team helps commercial and industrial utility customers save energy and money. The successful candidate will possess strong interpersonal and organizational skills and will be responsible for a team of administrative and outreach individuals, setting team goals, and leading process improvement efforts for the program. This position is based in our Des Moines, Iowa office.

This role is based at our DNV office in Des Moines, IA, presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process.

What You'll Do

• Develop vision and goals for the team, in alignment with Section- and Department-level Key Performance Indicators (KPIs)
• Monitor project billing against internal and client budgets, savings goals and resource utilization
• Gather intelligence and obtain a clear and comprehensive understanding of the client's business issues and challenges
• Develop and implement an operations strategy that will meet utility defined performance, financial, and energy efficiency savings goals
• Monitor program results including energy savings, quality assurance and develop recommendations to continuously improve the program under ISO 9001 standards
• Monitor application data entry, database management, database update and maintenance
• Implement outreach strategy to generate leads and support market participants, guide outreach staff activity and reporting.
• Ensure Distributors are trained and supported in the Program Rules and Processes
• Assist managers with effective facilitation of team and client meetings, including preparing agendas, taking minutes, tracking action items, and proactively following up on action items
• Assist the marketing team and client to develop effective campaigns and collateral to be used by Distributors