Manager of the Merrilee Alexander Kick College of Business and Entrepreneurship Operations

TITLE

Manager of the Merrilee Alexander Kick College of Business and Entrepreneurship Operations

JOB SUMMARY

The Manager of the Merrilee Alexander Kick College of Business and Entrepreneurship Operations oversees all administrative and operational functions within the Merrilee Alexander Kick College of Business and Entrepreneurship. This role is responsible for managing day-to-day administrative operations, including coordinating the Dean's calendar, appointments, correspondence, and special projects. It requires high initiative, sound judgement, and independent critical thinking. Acting on behalf of the Dean, the Manager communicates university policies and procedures to faculty, staff, and students and maintains essential contacts within the
university and with external agencies.

The Manager also performs complex clerical duties, maintains confidential records, prepares periodic reports, and ensures the security of records, data, and equipment. The role includes supervising staff, establishing job standards, evaluating performance, and assisting in staff selection and training. Independent judgement and technical expertise are critical in supporting the college's overall operational effectiveness. Work is performed under moderate direction, and performance evaluation is based on completing assignments and the results obtained. The performance evaluation is conducted through the performance evaluation system and in
accordance with University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Dean, Merrilee Alexander Kick College of Business and Entrepreneurship
Supervises: Senior Secretaries, Secretaries, other Clerical Support Staff, and Student Assistants

ESSENTIAL DUTIES - May include, but not limited to the following:

Administrative Operations Management
* Serves as the primary assistant to the Dean, managing the calendar, appointments, correspondence, filing systems, and special projects.
* Supports the Leadership Team, including the Senior Associate Dean and Associate Deans, with travel coordination, scheduling, and internal college inquiries.

* Interprets and communicates university policies and procedures to faculty, staff, administrators and students.
* Maintains effective communication with other university offices and external agencies to ensure seamless collaboration.
* Builds and sustains relationships with departments across TWU and external partners.
* Coordinates special assignments and projects as directed by the Dean and Associate Deans. College Operations and Strategic Administration
* Plans and coordinates all internal college events including, but not limited to: retreats, college-wide meetings, Dean's Student Advisory Board meetings, Dean's Leadership
Circle, farewells, retirement celebrations, birthdays, and other Dean-directed events.
* Manages college operations projects directed by leadership, including building infrastructure, space planning, PIF requests, design projects, and communications with
internal and external stakeholders.
* Maintains accurate college floor directories, including faculty/staff names and office locations.
* Manages the Dean's master files for accurate record-keeping related to college-wide policies, credentialing, job descriptions, onboarding materials, and offer letters.
* Creates and maintains master payroll spreadsheets each semester for faculty, adjuncts, and graduate assistants, and distributes them to department administrators for
processing.
* Reviews all administrative materials submitted for Dean and leadership approval, including contracts and credentialing documentation.
* Oversees inventory, space utilization, and logistics for college-wide operations and special events.
* Collaborates with the college's budget analyst to review financial activity, reconcile expenditures, and assist with developing and managing the college's annual budget.
* Acts as the primary liaison with Facilities Management regarding office moves, renovations, space requests, and maintenance.
* Supports the Dean and Associate Deans in operational planning, strategic reporting, and implementing college-wide initiatives.

Staff Supervision and Development
* Recruits, hires, and supervises student assistants and designated staff; oversees training, timesheet approvals, and task delegation.
* Conducts monthly meetings with departmental administrators to ensure smooth daily operations and address process questions or concerns.
* Onboards and trains all new departmental administrative staff.
* Develops and maintains Standard Operating Procedures (SOPs) for both college-wide and departmental administrative functions.
* Reviews all documentation submitted by departmental administrators before forwarding to the Dean or Associate Deans for approval.
* Plans and executes all staff professional development meetings and events.

ADDITIONAL DUTIES

* Performs other duties as requested.

EDUCATION

High school diploma or equivalent required. Bachelor's degree preferred.

EXPERIENCE

4 years of experience in administration. A combination of education, job-related experience, and training may substitute for the required experience.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

* Working knowledge of office practices, methods, modern accounting and business practices, and procedures.
* Knowledge of management methods and the ability to provide administrative guidance and direct training and supervision as needed.
* Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities.
* Ability to integrate resources, policies, and information to determine procedures, solutions, and other outcomes.
* Ability to apply budgeting and fiscal planning techniques within financial constraints.
* Ability to coordinate work with other employees, providing direct instruction or supervision as assigned.
* Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
* Ability to communicate effectively orally, by phone, in person, and in writing.
* Ability to represent the department and University in a friendly, courteous, and professional manner.
* Ability to use a personal computer and other office equipment, including related university software and email.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Texas Woman's University strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.

Texas Woman's University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, gender, sex, sexual orientation, ethnic origin, age, veteran's status, or against qualified disabled persons.

All positions at Texas Woman's University are deemed security sensitive requiring background checks.