Clinic Supervisor of Pediatric Dentistry OFS
Pediatric Dentistry Clinics Job Summary Reporting to the Clinic Manager, the OFS Supervisor will be responsible for supervising services, staff and sychronization of the operational services for Pediatric Dentistry Clinics on Parnassus site, including Faculty Practice, Postgraduate Clinic, Predoctoral Clinic, as well as off site clinics:Tenderloin Clinic, Pelaluma Clinic, UC Oakland Children Hospital Clinic, and other affiliated clinics within Pediatric Dentistry. The incubent will perform the supervision of patient reception, scheduling, staffing, billing and clinical oversignt and will ensure patient-centric access services are delivered smoothly and efficiently.
Under the direction ofClinic Manager, the OFS supervisor will assist in management decision and strategic planning as it relates to the implementation of departmental policies and procedures, and will provide analysis in a variety of complex situation encompassing all areas of responsibility. They will also work with Dental Center Patient Billing Unit to enhance billing workflows/procedure across Pediatric Dentistry clinics.
The OFS Supervisor has a dotted reporting line to the Division Chief and will serve as a liaison between faculty, residents and staff. They will collaborate with Dental Center leadership to identify and proactively mitigate issues which create barriers to clinics acess and patient flow. The supervisor will be responsible for creating and maintaining a goal-oriented climate of cross-team collaboration for effective problem solving, conflict resolution, support for organizational values and standard work. The salary range for this position is $79,000 - $118,600 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description Combining clinical experience at two world-renowned children's hospitals and community clinics with study at UCSF Health Sciences.
SCHOOL OF DENTISTRY
MISSION: Advancing health through excellence in patient care, education and discovery.
VISION: To be the preeminent innovator in oral and craniofacial health worldwide.
VALUES: Through our values, we demonstrate LEADERSHIP in all that we do.
Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.
The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty, staff, students and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value. Required Qualifications
- Bachelors degree in related area and / or equivalent combination of experience / training.
- One or more years of supervisory experience
- Solid knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management within labor contract(s) and personnel policy.
- Solid knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.
- Demonstrated skills in employee supervision and HR administration.
- Interpersonal skills to effectively motivate others.
- Solid skills to quickly evaluate complex issues and identify resolution.
- Solid knowledge of common organization-specific and other computer application programs.
- Solid organizational and customer service skills to effectively manage multiple priorities.
- Solid interpersonal communication skills to include verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills.
- Working knowledge of medical/dental office skills. Strong computer skills. Must stay current on new features of appointment/billing and EHR system). Experience with computerized appointment and dental billing system
- Strong interpersonal skills. Exceptional telephone skills. Excellent communication, data entry and organizational skills. Ability to deal with a wide variety of people in and effective and courteous manner. Must be a team player who works well with staff, faculty and patients.
- Must be able to work independently, under stress in a busy clinic environment, and to set priorities.
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Preferred Qualifications
- Knowledge of human resources management policies with the ability to train, monitor, evaluate, and document human resources issues and performance
- Prior supervisory experience
- Demonstrated knowledge of patient-scheduling systems, medical and insurance terminology
- Knowledge of dental billing
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 004172 AMBUL CARE ADMSTN SUPV 1 Job Category Administrative Support, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Campus Mission Bay (SF), Parnassus Heights (SF), Various Work Sites Additional Shift Details M-F 8-5 |
University of California - San Francisco Campus and Health
May 22, 2025