Position Details
Position Information
| Recruitment/Posting Title |
Patient Navigator |
| Job Category |
Staff & Executive - Healthcare - Administrative Services |
| Department |
RWJ-Neurosurgery-Meb |
| Overview |
New Jersey's academic health center, Rutgers Biomedical and Health Sciences (
RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide,
RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. |
| Posting Summary |
Rutgers, The State University of New Jersey, is seeking a Patient Navigator for the department of Neurosurgery at the Robert Wood Johnson Medical School.
The Patient Navigator serves as the primary point of contact to providers, patients and families for the navigation of neurosurgical patients according to specialty to meet the departmental program needs. The navigator will educate and guide patients through the health care system, ensuring appropriate appointments, for clinical visits and tests, are given in a timely manner through guidelines agreed upon with the department's management. The navigator will assist with access issues, develop relationships with referring health care providers and ensure the complete and efficient management of all referrals, including the acquisition of necessary patient-care materials and medical records. In addition, the navigator will track all new patient requests, provide monthly statistics and referring patterns.
Among the key duties of this position are the following:
- Provides information and education to patients about services, expertise and care management.
- Directs and implements care coordination plans in both inpatient and outpatient settings.
- Obtains patient clinical information to allow for appropriate scheduling of patient appointments and referrals.
- Communicates with physicians, patients, family members or patient representatives to establish patient's plan of care, goals and expected outcomes.
- Assists physicians with all coordination aspects of patient care.
- Verifies insurance eligibility and provides guidance around referral and managed care issues, and information about other prior authorizations that may be needed for testing and procedures.
- Follows patients throughout care management process to verify that they have follow-up appointments with appropriate departments.
|
| Position Status |
Full Time |
| Hours Per Week |
40 |
| Daily Work Shift |
Day |
| Work Arrangement |
This position requires a fully on-site work arrangement. |
| FLSA |
Exempt |
| Grade |
22S |
| Position Salary |
|
| Annual Minimum Salary |
60543.00 |
| Annual Mid Range Salary |
72444.00 |
| Annual Maximum Salary |
85865.00 |
| Standard Hours |
37.50 |
| Union Description |
HPAE 5094 |
| Payroll Designation |
PeopleSoft |
| Benefits |
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to
http://uhr.rutgers.edu/benefits/benefits-overview. |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's Degree in a relevant field, plus two (2) years of relevant experience in a health care environment.
- Equivalent experience, education and/or training may be substituted for the education requirements.
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
|
| Preferred Qualifications |
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| Equipment Utilized |
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| Physical Demands and Work Environment |
- Physical Demands: Computer literacy, typing, working at multiple workstations in a shared environment, ability to speak clearly, write proficiently, extensive reading, extended sitting, ability to move from unit to unit. Position requires standing and walking over 2/3 of the time. Talking, hearing & sight are essential; requires clear close & distance vision, peripheral & color vision, depth perception and ability to adjust focus. Position requires lifting to 25 lbs; on occasion more based upon patient demands.
- Work Environment: Occasional (less than 1/3 of time) exposure to bloodborne pathogens that requires use of personal protective equipment. Office, clinic and hospital settings.
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| Special Conditions |
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Posting Details
| Posting Number |
25ST1139 |
| Posting Open Date |
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| Special Instructions to Applicants |
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| Regional Campus |
Rutgers Biomedical and Health Sciences (RBHS) |
| Home Location Campus |
Downtown New Brunswick |
| City |
New Brunswick |
| State |
NJ |
| Location Details |
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Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
May 22, 2025