Code Enforcement / Animal Control Officer

Are you passionate about supporting your community and its vulnerable residents? Do you thrive as a liaison between private property owners, non-profits, and intergovernmental agencies? Do you enjoy working outdoors and engaging directly with your community? If your answer is yes, to any of the questions above, this role could be the perfect fit for you!

Town of Erie is hiring for a Code Enforcement/Animal Control Officer who will report directly to a Police Sergeant. In this role, you will perform a variety of engaging and impactful tasks related to the interpretation and enforcement of municipal codes and related rules and regulations. As a Code Enforcement Officer, you will serve as a vital link between the Town and it's residents, neighborhood groups, and community members providing education and information relating to enforcement and compliance of our Municipal Code. You may also be involved in enforcing the Unified Development Code (UDC) and supporting enforcement of actions requested by Neighborhood Services and Code Inspector. All staff are expected to adhere to the Town's mission, vision, and TRUEvalues.

Work Location: Erie Police Department-1000 Telleen Ave, Erie, CO 80516

Pay Range:

• Anticipated Hiring Range:$34.18/hour - $41.01/hour
• Full Salary Range:$34.18/hour - $47.85/hour

(This role is non-exempt, paid at an hourly rate and is eligible for overtime.)

Work Schedule:Available schedules for this role are either Monday to Thursday or Tuesday to Friday, working four 10-hour day shifts. This position observes Town holidays. The individual must be flexible and able to adjust their schedule according to the department's needs.

DUTIES AND RESPONSIBILITIES:

Code Enforcement

• Schedules and conducts reactive and proactive enforcement of all properties to ensure compliance of adopted code and ordinances of the Town of Erie.
• Prepares and issues courtesy notices, notices of violations and summons to property owners, businesses and others identifying the need to comply with Town code and ordinances.
• Investigates and documents violations; prepares and serves legal notices to abate violations; establishes time limits prescribed by law or procedure; documents progress when responding to compliance investigations using visual observations, interpretations, interviews, notes, reports, and photographs.
• Conducts follow up case compliance inspections to ensure requirements have been met.
• Responds to community member questions and complaints.
• Provides information on available resources and works in collaboration with community members, businesses, and others for voluntary compliance.
• Addresses animal control issues including, but not limited to, animals at large, animal cruelty, animal noise complaints, injured animal, wildlife issues and animal bites.
• Assist other code-related positions assigned to different Town of Erie Departments.

Other

• Organizes, conducts, and participates in neighborhood meetings on various code-related or animal issues. Serves as principal code enforcement contact to Town departments for neighborhood groups and individuals.
• Offers recommendations to facilitate the enforcement of applicable codes and ordinances.
• Multi-tasks and manages time while also responding to dispatched concerns or complaints.
• Records, gathers, and compiles accurate and thorough information for municipal court cases; testifies as needed.
• Maintains an open environment for community member communication and collaboration to achieve compliance resolution.
• Assists with and prepares recommendations for amendments and additions to codes or regulations which relate to the position.
• Performs related duties as assigned.

MINIMUM QUALIFICATIONS:

• Graduation from High School or GED equivalent required
• Two (2) years of any combination of customer service, management of facilities or staff, or animal handling required.
• Must obtain Colorado Association of Code Enforcement Officers (CACEO) certification within one year of hire date if the training is available.
• Must possess a valid Driver's License and a satisfactory driving record.

DESIRED QUALIFICATION:

• One year's experience related to inspection, law enforcement and nuisance abatement or a related field
• Experience in animal handling or animal shelter operations
• Ability to de-escalate conflicts or communicate in stressful situations
• Effective time management and ability to prioritize a high-volume workload while multitasking across multiple tasks
• Proactive, independent, and collaborative working style with minimal supervision
• Communicate clearly and concisely, both orally and in writing
• Maintain confidentiality of sensitive information

IMPORTANT INFORMATION REGARDING THE RECRUITING PROCESS -PLEASE READ

Candidates who are deemed qualified and eligible will go through the following recruiting process:

• Resume/Recruiter Screening
• Oral Board Interview- Anticipated Interview Date is Tuesday, June 17^th
• Conditional Job Offer
• Comprehensive Background Investigation (Please see pre-employment details above for what is included in the background check)
• Medical Exam (includes drug test)
• Interview with the Chief of Police
• Final Decision

KNOWLEDGE, SKILLS & ABILITIES PREFERRED:

Knowledge of:

Code enforcement principles, practices, and methods as applicable to a municipal setting; working knowledge of applicable laws, standards and regulations relating to nuisance abatement and public safety codes; working knowledge of inspection techniques; working knowledge of standard office software including Microsoft Office products and database software.

Skills in:

Developing working relationships with the general public in common and difficult situations; animal handling; easily assess situations, uses customer de-escalation techniques to mediate disputes and problem solve to resolution; operate standard office equipment, including but not limited to, personal computer, mobile or portable radio, copy and fax machine, and phone; operate a motor vehicle and various pieces of animal control equipment; prepare, organize and maintain logs and reports of ongoing cases; analyze complex situations, problems and data, and use sound judgment in drawing conclusions and making decisions; establish and maintain effective working relationships with other employees, community organizations and representatives of other public agencies; comprehend and articulate complex facts and relationships in detail and to summarize and write clearly, concisely and legibly, and to testify in court in an objective, concise, and professional manner; produce or obtain reports, graphs, charts, photographs or the evidence or exhibits; communicate effectively orally and in writing; follow verbal and written instructions; establish and maintain effective working relationships with community members, employees, supervisors and the general public in a professional manner; work independently; and handle stressful situations and effectively deal with difficult or angry people.

Environmental Factors:

Work is performed in a variety of settings but as many as 7-10 hours per day may be spent in a vehicle. Employee will be required to travel locally on a constant basis but will rarely be required to travel out of the local area. Work is required in all weather conditions and a variety of outdoor environments which frequently includes uneven surfaces and in traffic or on roads. Employee will be exposed to chemicals and substances including but not limited to oil spills, anti-freeze, hazardous materials, hemp, feces, animal matter, gas, fumes, and dust when assisting with clean-up efforts on a roadway or completing other required duties. Work may involve the use of a computer or other electronic devices, competing demands, performing multiple tasks, working to deadlines. Employee must be able to adapt to changing priorities and conditions, be able to problem solve, have a positive attitude, and embrace that every day will be different and present different challenges.

Physical Factors:

While performing the duties of this job, the employee will spend a significant amount of time sitting in a vehicle. Additional time will be spent walking and occasionally climbing or running. Frequent bending, kneeling, reaching for items, holding items, and maneuvering equipment is required. Employee will regularly be required to lift objects weighing between 10 and 50 pounds and may occasionally be required to lift objects exceeding 100 pounds with assistance. Visual and hearing abilities are vital: employee must be able to hear and be attentive to surroundings; be able to see colors of vehicles, animals; have good peripheral vision; and be able to listen and observe multiple things and conversations at one time.

Town of Erie Benefits:

The Town of Erie offers a comprehensive benefit package and pays a major portion of the employee premium to make these benefits more affordable for you. Coverage of these benefits begins on the 1st of the month following date of hire for benefited employees regularly working an average of 30 hours per week. Each year you will have the option of changing your elections through open enrollment. To learn more, review thebenefits webpage.

Designated full-time employees are eligible for the following benefits:

• Robust Medical, Dental and Vision plans including spouse, domestic partner and family coverage options
• Supplemental Accident, Critical Illness and Hospital Indemnity Plans
• Employer paid Basic Life/Accidental Death & Dismemberment Insurance (AD&D)
• Employer paid Short and Long Term Disability
• Voluntary Supplemental Life/Accidental Death & Dismemberment Insurance (AD&D)
• Lifestyle Spending Account (LSA) reimbursement up to $750 per year for numerous health/wellness purchases
• Employer paid Employee Assistance Program
• Robust Extended Sick Leave (ESL)and family sick leave program
• 48 hours of Colorado Sick Leave preloaded on the 1st of every year; pro-rated at time of hire
• 3 Weeks of Paid Time Off (PTO) per year (increases with years of service)
• 40 hours of pre-loaded Paid Time Off (PTO) to each new employee upon hire
• Fifteen (15) Paid Holidays
• Twenty-Four (24) Hours of Paid Volunteer Leave
• Up to 12 weeks of paid Parental Leave for bonding with a new child
• Option to "sell back" PTO after two years of continuous employment
• 457 Retirement Plan, with a 5% employer match and immediate 100% vesting in your deferralAND employer contributions
• Education reimbursement up to $3,000 per year
• Individual free membership to the Erie Community Center and steep discounts on couple or family memberships
• Employer sponsored wellness program, includingemployee-based fitness classes
• Childcare benefits which includes 10% discount to any KinderCare location in Colorado
• Half-off charging at town-owned EV charging stations
• Pet Insurance
• Employee Discount Program through Benefits Hub
• Eligible for discount Dell Computer program
• Onsite/virtual trainings for growth and development opportunities

We are a Public Service Loan Forgiveness (PSLF)-qualified employer!

EEOC Statement:

The Town is dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history), veteran status, marital status or any other status protected by federal, state or local law. This prohibition includes unlawful harassment or discrimination based on any of these protected classes. Unlawful harassment includes verbal or physical conduct, which has the purpose or effect of substantially interfering with an individual's work performance or creating a severe, intimidating, hostile or offensive work environment. This provision applies to all employees, including directors, supervisors, co-workers, and non-employees such as residents, members of all boards and task force groups, contractors, vendors, consultants, etc.