Technical Service Leader

Imagine Everything. Build the Future with Hexion.

At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress-developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future.

This is where bold thinkers, problem-solvers, and innovators come together to shape what's next. Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.

We don't follow the status quo-we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger.

We invest in innovation, sustainability, and continuous development-equipping you with the tools, training, and opportunities to excel. With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide.

Based in Springfield, Oregon R&D laboratory, the technical service leader will support projects from an application and technical perspective targeting the North American Market for the Structural and Performance Adhesives business unit. This hands-on role will have responsibility leading and advising other technical team members, in addition to formulating, synthesizing, characterizing, and performing application testing of products. This role will provide manufacturing support and batch troubleshooting.

• Guide a team to design, formulate and synthesize polymer products as well as technical customer knowledge to support business initiatives. This includes melamine-formaldehyde, urea-formaldehyde, and phenol-resorcinol-formaldehyde resins, as well as the associated hardeners, to meet application requirements and customer priorities.
• Conduct characterization and application testing (including analytical analysis and preparation and testing of wood products).
• Enter resin formulations, SDS information, etc. into SAP.
• Ensure EH&S goals and targets are met and contribute to the EH&S culture of the business.
• Be a self-starter with the ability to work in a team project environment as well as manage independent projects.
• Work with North American production sites and Engineering to optimize product manufacture, which may include visits to manufacturing sites.
• Assist sales/technical service with customer visits and field trials as needed.
• Keep accurate records and report results.

Safety and Housekeeping:

• Maintain a safe workplace and practices.
• Maintain a clean and orderly work area.
• Assist in maintaining chemical inventory and safety objectives.
• Conduct chemical waste disposal according to established practices.

• Understanding of chemistry.
• Ability to conduct effective lab experimentation and write technical reports.
• Ability to work independently with little supervision.
• Excellent verbal and written communication skills.
• Team player with a strong work ethic.
• Ability to learn quickly new technical concepts or areas of technology.
• Strong computer skills with experience in Excel, Word, Powerpoint, Teams, Sharepoint.

Education Requirements:

• B.S. Degree in Chemistry, Engineering, Material Science or Wood Science or an equivalent combination of experience and education. Science related fields preferably in Wood Science, Forestry or Chemistry.

Preferred Qualifications:

• B.S. or M.S. in wood science with a focus on polymer chemistry.
• 7+ years' experience in a chemistry/wood science laboratory and/or wood related industry.

Physical Requirements of the job:

• Ability to work safely in Hexion and customer environments.
• Ability to lift 50 pounds on a regular basis.
• Ability to wear a respirator and pass a respirator fit test.

Percent of Travel:

• < 35%

We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, pregnancy, race, national origin, religion, age, sexual orientation, gender identity, veteran or military status, status as a qualified individual with a disability or any other characteristic protected by law.

To be considered for this position candidates are required to submit an application for employment through our career site and, be at least 18 years of age. Any offer of employment will be conditioned upon successful completion of a drug test and background investigation, as well as authorization for the Company to conduct additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the department of Homeland Security or other regulatory agencies. A prior criminal record is not an automatic bar to employment, and the Company will conduct an individualized assessment and reassessment, consistent with applicable law, prior to making any final employment decision.