AS Project Coordinator/Senior Project Coordinator Job

Primary location:San Rafael,California
Relocation offered:No
Employment status:Full-Time
Travel:<10%
Non-compete:No

The estimated base salary range for this role is $75,000 to $87,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at BK Modern, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

Standard benefit package offerings: medical, dental, prescription drugs, life insurance
Vacation and sick time

Reporting to an AS Senior Project Manager, the AS Project Coordinator/Senior Project Coordinator offers internal project coordination and support. The incumbentworks closely with the Project Management Team and multiple vendors to manage workflow of quotes and order entry. This rolecoordinates a range of related business and administrative efforts through both internal and external channels to ensure highly effective, organized and on-time delivery and acknowledgment of relevant data.

What You'll Do

Note: Senior Project Coordinators may also perform the tasks described in the level below with less supervision.

Project Coordinator - Grade 6/7

Project Tracking / Facilitation / Project Management

• Facilitates orders, deliveries, schedule, and quality.
• Works to factor daily operations and communicates in a professional and prompt fashion with the sales representative network, clients, purchasers, and customers.
• Evaluates daily business efforts and priorities to factor necessary tasks and duties to ensure their smooth facilitation.
• Utilizes critical thinking and work experiences to formulate, develop and introduce plans and practices that can be implemented to reinforce and formalize effective execution of tasks. This is further emphasized with respect to all duties that support the delivery of products, detailed product and order information, and delivery schedule of products and material both incoming and outgoing, database management, etc.
• Ensures smooth and proper flow of manufacturing components and delivery of products on time.
• Facilitates strong internal team working relationships, general industry knowledge and growing technical knowledge.
• Focuses on supporting and achieving results to successfully complete projects.
• Listens and offers support to teammates.
• Completes various assignments in multiple arenas in parallel with one another while ensuring organization of data and delivery of products and components with the utmost attention toward detail and professionalism.
• Utilizes sales and quoting information database for standard products.
• Oversees quoting and purchase orders for standard product orders.
• Fields inquiries relating to the physical and technical aspects of products.
• Produces order acknowledgements for each project.
• Maintains a positive public disposition during high stress situations.
• Creates and maintains strong relationships with customers, sales reps, and Creative Project Manager.
• Enters new customers and generates deposit invoices.
• Opens new jobs in BuilderTrend & PDM.

Senior Project Coordinator - Grade 8

Project Tracking / Facilitation / Project Management

• Receives, processes, and manages multiple incoming orders with unique requirements and timelines.
• Controls project flow from project start through shipping phase by providing administrative direction for customers and various internal departments to ensure project is completed on schedule and within budget.
• Implements new processes and software.
• Analyzes initial project requirements.
• Sends color chips for approval.
• Understands customer shipping requirements and communicates with the Shipping Coordinator.

Coordination with Internal Teams

• Takes part in higher level process improvements and internal projects.
• Works with Architectural Specialties Project Managers to establish large project timelines and phasing.
• Works with Architectural Specialties Project Managers to provide problem resolution. Provides verbal and written reports with issues, implications, and potential courses of action, as required.
• Notifies internal teams of incoming projects with unique requirements to ensure the lead times are met.
• Understands customer shipping requirements and communicates with Shipping Coordinator

Communications with Clients and Vendors

• Trains, along with the Creative Project Manager, all new hires, and all new and existing vendors.
• Works with senior team members to develop improvements and to maintain department standards and processes.
• Leads by example and provides guidance to Project Coordination Team
• Leads project intake meetings and communicates next steps and timelines with clients and Creative Project Managers.
• Accepts orders and acknowledges current timelines and what to expect during the process.
• Updates customers on fabrication and delivery status and requests additional information, as needed.
• Communicates shipping dates after final order approval and gathers shipping requirements.
• Inform customers as early as possible of potential delays to the shipping date.
• Communicates tracking information to customers once project has shipped.
• Provides support to assigned representatives.
• Weekly schedule and delivery coordination and reports

What will make you successful

• Strong professional verbal and written communication skills.
• Effective collaborator with active listening abilities.
• Adaptable and quick learner, comfortable retaining new concepts on the fly.
• Confidence in technical and consultative-sales environments.
• Skilled in diffusing and resolving difficult customer situations.
• Ability to manage multiple projects while maintaining attention to detail.
• Understanding of the Architecture and Design industry (preferred).
• Proficiency in Microsoft Outlook, Excel, and Adobe Suite.
• Familiarity with BuilderTrend (a plus).

Qualifications

• BA/BS degree in business, communication, or related field
• 2+ years of work experience in sales, customer service, and/or sales process improvement or relevant role required; customer service back-end logistics preferred.
• Experience in the Architecture + Design field preferred
• Experience working in cloud-based CRM system preferred.

Why should you join BK Modern., a subsidiary of Armstrong World Industries?

BK Modern is an architectural metal systems company based in San Rafael, operated by architects and industrial/product designers. We specialize in ultra-modern architectural metal systems for balcony guardrails, stair guardrails, wall screens, canopies and fencing among multiple other solutions. You will be participating in a wide variety of national and international landmark projects. Our projects are primarily for the multi-residential, educational, and commercial construction industries.

Our products are contemporary and cutting edge. We are looking for someone who is interested in being part of a fast-growing company that is set to become a leader in the architectural metal industry. Our clients are architects, interior designers, and major construction companies nationwide.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:
* Engaging a diverse, purpose-driven workforce;
* Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
* Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
* Being a catalyst for change with all of our stakeholders; and
* Making a positive difference in the environments and communities we impact.

About the location (San Rafael, CA)

San Rafael is a city located in the North Bay region of San Francisco Bay Area. San Rafael is at the center of things. The oldest, largest, and most culturally diverse city in Marin also enjoys the best weather. San Rafael is a lively business cultural center located in an area of natural beauty. It is a lively blend of Victorian buildings, restaurants, coffee shops, unique retailers-from books and furniture to clothing, art, jewelry, and collectibles. Downtown features year-round Art films and festivals. San Rafael is a place where culture, business, and fun coexist, and thanks to its central setting, natural beauty is never far away.

BK Modern, a subsidiary of Armstrong World Industries, is committed to providing an environment free of discrimination and harassment on the applicable prohibited grounds under applicable human rights legislation, where individuals are treated with respect, have equal opportunities in accordance with applicable human rights legislation, and can contribute meaningfully in the workplace once employed.

Come and build your future with us and apply today!