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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales
Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Principal Technical Architect is a strategic customer-facing role within the Solutions Engineering organization. With a blend of business, technical, and sales skills, the Technical Architect acts as a domain expert who uses a consultative approach to understand business and technical requirements. Technical Architects help our customers achieve an omnichannel customer experience by applying their deep industry knowledge, understanding of data systems and integrations, and experience designing enterprise marketing solutions. Technical Architects help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit. Key traits for success include curiosity, communication, and a capacity for learning.
Department Description:
The Solution Experts team is an innovative group of architects and specialists who assist customers and prospects by developing and implementing digital marketing strategies. They collaborate with customers, Products teams, Professional Services, and Partners to craft unique solutions. The team thrives in a constantly evolving environment, applying design, business consulting, and technology to drive innovation.
Responsibilities:
Act as a trusted advisor to our customers, prospects, and the broader Marketing Solutions Engineering (SE) team.
Present Salesforce technology infrastructure, demonstrating platform capabilities, hosting infrastructure, security and integration.
Understand customer's needs and position Salesforce products as the best solution.
Conduct architecture and technical workshops, including enablement sessions
Develop technical integration approaches, including data flow and architectural diagrams.
Build customized presentations, demonstrations, and prototypes to showcase business value.
Lead targeted workshops to drive technical approaches and standard processes.
Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution.
Develop and deliver ongoing enablement, content, repeatable solutions, and tools for the Solutions Engineering organization.
Participate in product, sales, and procedural training and certifications.
Required Qualifications:
5+ years of consulting or solution design experience in working with customers.
Good understanding of the cloud-based platform architecture, including SaaS, PaaS, and multi-tiered infrastructure.
Experience with Salesforce CDP or equivalent Customer Data Platform/Management solutions (Custom CDP Solutions, SaaS CDP Solutions such as Tealium AudienceStream, Adobe AEP, Segment, Arm Treasure Data, BlueShift, SessionM, RedPoint etc.).
Knowledge of enterprise application integration, including SOA, ESB, EAI, ETL, BPM, CEP, MDM, BI/BA, Data & AI.
Familiarity with network, application, and information security principles.
Preferred Qualifications:
Strong sense of curiosity and problem-solving skills.
Ability to quickly learn new technologies.
Expertise in building data pipelines.
Experience pitching to senior business and technical leaders.
Skilled in facilitating customer-focused workshops.
Familiarity with enterprise software sales processes.
Knowledge of cloud environments like AWS, Azure, and Google Cloud.
Awareness of Data Governance and Privacy regulations.
Benefits & Perks:
Employee Stock Purchase Program
Health Insurance
Wellness and Education Reimbursement
Parental Leave
Childcare subsidies And more!
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
For New Jersey based roles, the base salary hiring range for this position is $144,830 to $193,760.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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salesforce.com, inc.
parental leave, tuition reimbursement
May 22, 2025