Senior Technical Writer - 63984061
 Cognizant North America | |
life insurance, parental leave, paid time off, paid holidays, 401(k)
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 United States, Texas, Austin | |
 May 22, 2025 | |
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Job Summary We are seeking a Senior Technical Writer to join our Information Development team. Our technical writers create client-facing documents that help customers set up and use our products and services. Successful candidates will thrive in a fast-moving environment while demonstrating flexibility self-motivation and a willingness to contribute to a dynamic team. Strong interpersonal and writing are required. In addition to these skills, you will be expected to develop an expertise with our authoring an Responsibilities Essential Duties and Responsibilities Understand and adhere to department style and process guidelines. Understand product development methodologies in an Agile environment. Foster and maintain positive working relationships with other team members and key stakeholders. Research and document new and updated features for Visa Risk Manager and the Compromised Account Management System products. Improve existing documentation. Attend project meetings create schedules and report progress on a regular basis Collaborate with developer's, designer's, product managers and customer support to ensure accuracy and quality of documentation to contribute to a positive user experience. Qualifications Minimum Qualifications Bachelor's degree 8 to 12 years writing a publishing environment Ability to work in a fast-paced team environment Knowledge of eCommerce applications or the payments industry Basic understanding of APIs and XML is preferred. Familiarity with technical writing tools such as MadCap Flare Oxygen XML or similar. Experience with version control systems like Git. Experience with DITA documentation and XML documentation tools Salary and Other Compensation: The annual salary for this position is between $95,000 and $115,000 depending on the experience and other qualifications of the candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Paid holidays plus Paid Time Off * Medical/Dental/Vision/Life Insurance * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. | |