Distribution Center Delivery Supervisor
About The Kendall Group
The Kendall Group seeks a talented, creative, self-motivated individual for our Delivery Supervisor position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Distribution Center Manager, the Delivery Supervisor is responsible for overseeing the daily operations of the drivers and deliveries which may include, scheduling deliveries, route coordination, recruiting drivers, maintaining vehicle service and inspection logs, scheduling maintenance and supervision of staff.
Exciting work you will do:
The essential duties and responsibilities of the Delivery Supervisor position will consist of, but are not limited to, the following:
- Supervises and directs performance and outcomes of delivery staff, communicating performance expectations and holding staff accountable to those expectations; including performance coaching & disciplinary actions
- Interviews, hires, schedules, assigns work to and evaluates work performance to staff
- Ensures adequate staffing levels daily
- Coordinates with Warehouse Supervisors and staff on daily routing requirements
- Communicates and trains delivery staff routing requirements
- Facilitates preventive maintenance and repairs on all vehicles
- Audits and approve all fleet related invoices
- Manages appropriate queues inside the Kendall business system
- Follows established protocol for accident reporting and post-accident drug screening
- Drives organizational effectiveness and Service Excellence through developing processes, leading teams, enabling a highly motivated work environment, and creating innovative approaches for improvement
- Perform other duties and projects as assigned
Competencies you possess:
- Service Excellence
- Results, Action Oriented
- Accountability and Responsibility
- Teamwork and collaboration
- Developing Talent
- Managerial Courage
- Building Team Morale
- Process Management
What you'll need:
- Work Experience: 3 years' experience working in delivery or warehouse operations
- Education: High school diploma or equivalent
- Analytics/Computer Skills: Prior experience working with Microsoft Office, proficiency with MS Excel; Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles. Basic math and reasoning skills.
- Organization Skills: Excellent organizational skills, ability to multi-tasking and shift priorities as needed
- Cross-functional skills: Works well cross-functionally; provides excellent internal and external customer service
- Communication Skills: Ability to communicate well with all levels of the organization; strong interpersonal and customer service skills; high degree of discretion when dealing with sensitive and confidential information
- Leadership: Excellent mentoring, coaching and people management skills
- Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
- Ability to see, talk and hear
- Frequent sitting, driving, and getting in and out of a vehicle
- Ability to lift, move, and carry up to 50lbs
- Ability to be on your feet for 8 hours a day
- Ability to sit, stand, walk, push, pull, reach, twist and push
- Ability to climb stairs and step ladders up to 16 steps, bend, stoop, crouch, and kneel
- Physical Environment: While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is consistent with that of a distribution center
Qualifications we prefer but don't require:
- Work Experience: 2 years' experience in distribution/warehouse supervision, lead or management role
- Education: Bachelor's degree in distribution, supply chain, business, or other related degree
- Licenses/Certifications:
- Driver's License with Chauffeur's endorsement and clean driving record
- DOT Medical Exam and obtain a 1- Year Card (Paid for by The Kendall Group)
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
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