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Medical Office Associate- Pediatrics

University of Illinois Chicago
United States, Illinois, Chicago
May 22, 2025


Medical Office Associate- Pediatrics

Medical Office Associate- Pediatrics

Hiring Department: Pediatrics

Location: Peoria, IL USA

Requisition ID: 1035098

Posting Close Date: 6/3/25

The previously determined salary for this position is $18.38 to $19.51

Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints.
It is not typical for an individual to be offered a salary at or near the top of the full range for a position.


Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

This position is located on the Peoria campus 170 miles southwest of Chicago. (On-Site Work - Not Remote).

About UICOMP

The University of Illinois College of Medicine Peoria (UICOMP) educates 265 medical students and more than 300 physician residents and fellows annually. Additionally, it provides clinical care to more than 31,000 patients annually and conducts basic science, clinical and outcomes research. UICOMP is a regional campus of the University of Illinois College of Medicine, a part of the University of Illinois Chicago and University of Illinois System. The College of Medicine Peoria is home to the Cancer Research Center, Center for Wellbeing, and is a collaborator in Jump Simulation. Learn more about UICOMP at http://peoria.medicine.uic.edu.

Position Summary
Employees at this level are responsible for performing a variety of normal clerical duties in several patient-service areas of a clinic. They apply knowledge of policies and procedures used regarding patient insurance, billing and account maintenance and patient referrals. They function as an essential link between the clinic and various services and staff.

Duties & Responsibilities

  • Welcomes patients and visitors to the clinic by greeting them.
  • Answers telephone calls and screens and routes accordingly.
  • Schedules patient appointments in person and also via telephone in accordance with clinic guidelines; mails new information to patients containing directions, appointment confirmations, and required documents.
  • Completes check-in and also discharge processes of patients, which includes preparation of required forms and completion of insurance information within the electronic medical record (EMR).
  • Collects co-payments at time of service and produces daily receipt log and cash reconciliation document at end of each day; closes out cash drawer within the EMR daily.
  • Manages and updates patient records into the EMR and assures accuracy of data entered for insurance/demographic information.
  • Comforts patients and visitors within the waiting room by answering routine questions and maintains the reception/waiting room area.
  • Manages email, postal mail and incoming faxes.
  • Makes appointment reminder phone calls to patients.
  • Manages specialty referrals and assists with prior authorizations.
  • Ensures availability of patient records by assisting in creation and maintenance of files and records for the clinic, which includes locating and monitoring medical charts and maintaining directory of medical records in storage.
  • Verifies external referrals sent to the clinic and schedules new patient appointments in accordance with each division's guidelines.
  • Schedules medical tests as needed per departmental guidelines.
  • Provides input or suggestions regarding clinic procedures and workflow. Assists in the training of new staff.
  • Oversees the ordering of clerical supplies.
  • Advises supervisor of safety concerns. Notifies supervisor of any concerns or issues (such as those regarding scheduling of patients and patient complaints).
  • Performs other duties as assigned.


  • Minimum Qualifications

    1. High school diploma or equivalent.
    2. Any one or any combination totaling one (1) year (12 months), from the categories below:
      1. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
      2. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
      3. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.


    To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

    Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

    For classes within the professional (01), semi-professional (02), or managerial (03) occupational areas, out-of-state candidates may compete as all other candidates.Once a final employment offer is completed, the out-of-state candidate must establish Illinois residency within 180 calendar days of the start date for the designated position. It is the employer's responsibility to monitor this requirement.

    Sponsorship for work authorization is not available for this position.

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

    The university provides accommodations to applicants and employees. Request an Accommodation

    To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/15017?c=uic

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