New

Staff Assistant II (2 positions - 12-month and 10-month)

Utah State University
Minimum $35,000 (Full-time for 12 months); Commensurate with experience, plus excellent benefits
United States, Utah, Logan
May 22, 2025
Staff Assistant II (2 positions - 12-month and 10-month) Requisition ID: 2025-9138 # of Openings: 2 Location: US-UT-Logan Category: Student Programs & Services Position Type: Benefited Full-Time Job Classification: Non-Exempt College: Student Affairs Department: Counseling & Prevention Services Advertised Salary: Minimum $35,000 (Full-time for 12 months); Commensurate with experience, plus excellent benefits Overview Counseling and Prevention Services (CAPS) provides mental health, wellness and prevention services to students in Logan and Statewide. CAPS also has a robust training program, including an accredited full-time doctoral internship and an undergraduate peer education program. In collaboration with the Office Manager, these Staff Assistant positions will play an essential role in daily operations of the center by assisting students seeking CAPS services and providing administrative support to professional therapists and trainees. These positions will be important members of a team that values student support, belonging, work-life balance, and collegiality. There are two openings: One of the positions is a 12-month position housed in the CAPS main office in the Taggart Student Center (1.0 FTE), One of the positions is a new position for CAPS. It is a 10-month position (August-May) housed in the Student Wellness Center (.833 FTE). Both of the positions will be scheduled for 40 hours per week. These positions are not telework eligible. Please indicate in the cover letter which position(s) you are applying to. Responsibilities Reception and customer services duties for CAPS: Communicates with students, faculty, staff, parents, and other visitors to schedule appointments and answer questions about CAPS services, while maintaining confidentiality and providing empathic support. Greets students, answers phones, and directs calls to appropriate parties. Reviews incoming client paperwork and schedules initial appointments based on the triage criteria. Provides administrative support to CAPS staff, including scheduling appointments, coordinating meetings/conferences, facilitating referrals to other offices (e.g., Disability Resource Center), and maintaining/ordering office supplies. Coordinates and collaborates with the Office Manager and the other CAPS staff assistant as needed. Program assistance: Provides programmatic assistance for various CAPS programs, such as scheduling interviews for CAPS training programs, coordinating trainee schedules, assisting with the mandatory athletic mental health screens, dissemination of the Client Satisfaction Survey, etc. Provides data for monthly reports on relevant programs. Office support and other duties: Coordinates office environment upkeep, addressing supplies, equipment, and facility-related concerns. Performs miscellaneous job-related duties as assigned. Participates in CAPS weekly staff meetings and other activities as assigned. Qualifications Minimum Qualification: Minimum of 2 years of related work experience; OR associate degree/vocational training; OR an equivalent combination of education/experience. Preferred Qualifications: Knowledge of USU resources. Experience working in a confidential clinical office. Knowledge, Skills, and Abilities: Strong interpersonal and communication skills. Ability to work respectively with all students. Ability to maintain confidentiality. Ability to multitask. Ability for critical thinking, initiative taking, and attention to detail. Skilled in the use of computers. Ability to create, compose, and edit written materials. Skilled at records maintenance. Required Documents Along with the online application, please attach: Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV" Name and contact information for 3 professional references to be entered into Candidate Profile Cover letter to be typed/pasted at the end of your application Document size may not exceed 10 MB. Advertised Salary Minimum $35,000 (Full-time for 12 months); Commensurate with experience, plus excellent benefits ADA Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. University Highlights Department Highlights Counseling and Prevention Services (CAPS) is part of USU's Division of Student Affairs. CAPS has been accredited by the International Accreditation of Counseling Services (IACS) since 1996. Our mid-size team is composed of professionals from psychology, social work, and counseling. We have robust training programs, including a doctoral internship accredited by the American Psychological Association and practicum in clinical/counseling psychology. CAPS offers a range of services, including individual and group therapy, single-session therapy, assessment, crisis appointments, case management, and outreach presentations. We strive to create a welcoming environment and provide culturally responsive services for everyone. As a team, we value clear, respectful, and compassionate communication with each other. Warm collegial relationships exist on a strong foundation of respect and openness. We appreciate individual differences and opportunities to learn from each other. Life-long learning, self-reflection, and openness to feedback are some of the shared values. We work hard, and we value work-life balance. Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact. USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties. Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement. Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu . updated 02/2025 https://careers-usu.icims.com/jobs/9138/staff-assistant-ii-%282-positions---12-month-and-10-month%29/job?in_iframe=1* Notice of Non-discrimination In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies: Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266 Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266 Mailing address: 5100 Old Main Hill, Logan, Ut 84322 For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact: U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ae84457508d50a49ac30d759a566ce17