Enterprise Delivery Manager

Symetra has an exciting new opportunity to join our organization as an Enterprise Delivery Manager!

The Enterprise Delivery Manager, part of the Strategic Realization Office (SRO), leads a centralized team of Scrum Masters responsible for enabling high-performance agile delivery across the enterprise. This role ensures that product and technology teams are set up for success in implementing strategic priorities by embedding strong agile delivery practices, encouraging team-level agility, and removing systemic impediments. As a key member of the SRO, the Enterprise Delivery Lead connects strategy to execution by driving delivery excellence, cultivating a culture of continuous improvement, and championing adaptive ways of working aligned with enterprise goals.

• Provide coaching and guidance to Scrum Masters supporting multiple multi-functional product teams.
• Develop frameworks to improve team-level performance, velocity, predictability, and continuous improvement.
• Apply systems thinking to identify and address cross-cutting organizational bottlenecks that hinder team flow.
• Partner with functional leads to escalate and resolve systemic impediments.
• Advocate for structural improvements to support sustainable delivery.
• Build a high-performing Scrum Master team through coaching, mentoring, and professional development.
• Support career progression, onboarding, and agile skill uplift across the delivery organization.
• Cultivate a culture of empowerment, accountability, and continuous learning.
• As a delivery leader within the SRO, ensure alignment between enterprise strategy and team-level execution.
• Partner with Product, Engineering, and Portfolio leaders to translate strategic priorities into actionable delivery plans.
• Help teams mature their agile practices to deliver against strategic outcomes, OKRs, and value streams.
• Shape operating models and delivery capabilities that drive tangible business value.
• Develop and track delivery metrics (e.g., throughput, cycle time, predictability) that drive insight and accountability.
• Provide insight to collaborators through regular reporting and retrospectives.
• Champion agile transformation by influencing approach, behavior, and process across departments.

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are crafted to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Salary Range: $125,000 - $208,400 plus eligibility for annual bonus program.

• Bachelor's degree or equivalent experience. Advanced coursework in organizational leadership, agile coaching, or lean portfolio management.
• 8-10 years of experience in technology delivery roles, with 3+ years leading or coaching Scrum Masters or agile delivery professionals. Deep experience with enterprise-scale agile transformations or agile frameworks (e.g., SAFe, LeSS, or custom hybrid models) is preferred.
• Experience working in a matrixed enterprise or regulated industry preferred. Consistent record navigating sophisticated collaborator landscapes and balancing contending priorities.
• Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), ICAgile Certified Expert (ICE-AC or ICE-AT), or equivalent preferred.
• Strong facilitation and coaching skills. Exceptional interpersonal and communication skills with the ability to influence across all levels. Adept at using metrics and insights to drive decisions. Proven ability to develop psychological safety, build high-trust environments, and lead through ambiguity.

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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