New

HYBRID Project Manager CRM

KeyLogic Systems
United States, Maryland, Bethesda
May 22, 2025
KeyLogic has a new opportunity, for a Project Manager CRM. This position can be Hybrid, based out of Bethesda, MD. Position Summary: The Project Manager CRM provides comprehensive project management support, specifically focusing on IT governance activities and customer relationship management within Office of Information Technology (OIT). This role ensures effective and transparent IT portfolio investment decisions and supports the full project management lifecycle for CRM-related initiatives. Position Responsibilities: Deliver full project management life-cycle solutions, including planning, tracking, deployment, and completion for projects. Provide professional, technical, and consultative services, including IT governance activities and customer relationship management support between OIT and its customers. Assist in identifying potential solutions, assessing alternative technologies, and developing cost and schedule estimates. Track and report planned versus actual costs and schedules of projects, potentially using earned value management. Lead customer relationship management activities, focusing on liaison activities between OIT and customer organizations. Gather customer feedback, assist with new requests, and aid in administrative processes. Support Project Managers on individual projects. Position Requirements: Ability to obtain and maintain a Federal Background Investigation Ability to obtain a Public Trust Clearance, requirements include Permanent Residency or U.S. Citizenship Minimum of 5 years of experience managing IT projects Proficiency in using project management software like JIRA Strong understanding of IT governance processes and lifecycle methodologies (e.g. EPLC). Excellent communication and interpersonal skills for managing stakeholder relationships and customer liaison. Required Certifications (any of the following): PMP (Project Management Professional) JIRA Position is an opportunity for future work, salary level $80,000 - $150,000 About KeyLogic:* Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20+ year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world's most challenging problems with unsurpassed anticipatory service. KeyLogic employs over 600 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service-always staying one step ahead-benefiting our customers, and ultimately helping build a better world. We are committed to the success of each customer's mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-class. KeyLogic is an Equal Opportunity/Equal Access Employer. KeyLogic is committed to a policy of non-discrimination against individuals on the basis of any legally protected status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Recruiting@KeyLogic.com and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis. Job Code: 2577