Sales Manager

Salary DOE: 93K +bonus

SALES AND MARKETING

1. Meet or exceed pre-determined booking goals for budgeted sales revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty of negotiating as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
2. Develop and implement strategies for achieving individual sales goals
3. Prepare proposals with the Director of Sales that are geared to maximize profit while satisfying client needs
4. Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork related to confirming function details to the client.
5. Research and solicit new and repeat business/accounts. Maintain client base of key accounts and conventions. Determine the guest's needs, space availability, and meeting details.
6. Contact in-house clients to develop additional business, repeat bookings, or referrals
7. Use reader boards and market vision reports to identify target accounts and solicit new business
8. Make outside sales calls and telemarket to obtain business. Also utilize site inspections and on-site luncheons to book business
9. Maintain active liaison with competitors regionally through personal contacts, professional and industry associations. Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
10. Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
11. Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.
12. Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services. Review function contracts prior to distribution to client and hotel staff.
13. Follows up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. with the Meeting and Conference Services Manager to ensure maximum occupancy.
14. Generate "thank you" notes to clients after functions with prompt follow up of negative client feedback as necessary.
15. Represent hotel in community affairs and industry related events.