Systems Administrator 1

This is an onsite role; Onsite availability is required.

SIE San Diego Studio IT is seeking a Systems Administrator to join our team to support end users and systems in our production environment and data center infrastructure to ensure availability and performance of business-critical services.

You love staying up to date on the latest production and computing technology, and use your technical wizardry to solve complex problems. Your customer service skills drive your work and you flourish in a deadline-driven, collaborative environment, and exemplify strong interpersonal and communication skills to interface with artists, developers, and technical peers.

• Assist with user account management across multiple systems and services, including Active Directory, Active Roles, and production applications (Perforce, Adobe, M365).
• Provide advanced support for Windows and macOS systems in a mixed production environment.
• Act as a liaison across multiple teams to ensure IT infrastructure and services align with business requirements.
• Regularly assess IT infrastructure and processes to provide recommendations for enhancements of performance and stability and efficiency.
• Serve as escalation point for advanced desktop and application issues.
• Document system configuration, workflow, network diagrams and process changes
• Participate in process building and applicable automation for new technologies
• Assist in maintenance of enterprise storage systems, including hardware/firmware upgrades, volume management and performance tuning.
• Assist with data center management, including servers, storage, virtualization, networking and implementing data center best practices.
• Apply and streamline regular patching mechanisms for Windows and Linux endpoints and servers.
• Manage configuration management system for Linux and Mac.
• Available to work varying hours, on-call shifts, including evenings, weekends, and holidays as required.
• Provide and accept mentorship from team members, helping to foster collective growth

• Well-versed in configuring and supporting computer hardware; desktops and servers.
• Jamf/macOS management proficiency is a plus.
• Experience with endpoint management tools such as Tanium is a plus.
• Scripting experience (PowerShell, Bash, Python) to automate IT tasks is a plus.
• Able to lift 25 lbs. and maneuver under desks for PC placement and maintenance.
• Proficiency with Microsoft Active Directory, Active Roles, Group Policy, DNS.
• Azure proficiency a plus.
• Proficiency with NAS device management and optimization.
• DNS and DHCP management (via Infoblox is a plus).
• Proficiency with remote management and monitoring tools.
• Ability to navigate emerging AI technologies.
• Networking experience is a plus.
• Linux configuration management is a plus.
• Bachelor's degree or equivalent work experience.
• 3+ years of relevant IT experience in a similar role.
• Familiarity with tools used in game or media production environments (e.g., Perforce, Adobe CC, Autodesk Maya) is a plus.

We value a service mindset, talent, self-motivation, and team spirit. In turn, we provide an environment with a large degree of autonomy and opportunities for growth.